Forecast demand, optimize pricing, and engage customers with GPT‑4.1, Postgres, email, and Slack

How It Works

This workflow automates inventory management and customer engagement for e-commerce businesses and retail operations managing multiple product categories. It solves the critical challenge of maintaining optimal stock levels while personalizing customer communications across order fulfillment, product recommendations, and support interactions. The system processes webhook-triggered data across four parallel streams (orders, reviews, inventory, social media), applies AI-powered analysis for sentiment extraction, pricing optimization, promotion targeting, and demand forecasting, then distributes personalized communications through email campaigns and Slack/Microsoft Teams notifications. This eliminates manual inventory tracking, reduces stockouts, and delivers data-driven customer engagement.

Setup Steps

1. Configure webhook URLs for orders, reviews, inventory systems, and social media platforms
2. Add AI model API credentials (OpenAI/Anthropic) for sentiment, pricing
3. Connect CRM database for customer profile management and segmentation
4. Set up email service (Gmail/SendGrid) with campaign templates for personalized communications
5. Integrate Slack workspace or Microsoft Teams channels for internal inventory alerts

Prerequisites

Active e-commerce platform with webhook support, AI service API keys

Use Cases

Multi-channel retailers optimizing stock across locations, subscription box services

Customization

Adjust AI prompts for industry-specific sentiment rules, modify inventory thresholds for restocking alerts

Benefits

Reduces inventory management overhead by 70%, prevents stockouts through predictive forecasting