This workflow is built for tutoring schools, cram schools, and independent teachers who want to offer students 24/7 Q&A support via LINE — Japan's most widely used messaging app. No coding knowledge is required to set it up.
When a student sends a question on LINE, an AI Agent (powered by Gemini) reads the conversation history stored in Google Sheets, searches your teaching materials in Google Drive, and replies with a clear explanation directly in LINE.
If the agent cannot find a confident answer — for example, the topic is not covered in the materials or the question is too complex — it automatically sends an escalation alert to a designated Slack channel so a teacher can follow up personally.
The agent also logs every question and its resolution status to Google Sheets, giving teachers a running record of each student's weak points and question frequency.
LINE Messaging API channel (free tier works)
Google Drive folder with study materials (PDF or .txt)
Google Sheets spreadsheet for conversation history and progress tracking
Slack incoming webhook URL
Gemini API key (free tier available)
You can swap Google Drive for a different file source, adjust the Gemini prompt in the AI Agent node to change the explanation style (e.g., simpler language for younger students), or add more Slack channels to route questions by subject. The escalation threshold can be tuned by editing the condition in the If node.