Create Teams Notifications for new Tickets in ConnectWise with Redis

Temporary solution using the undocumented REST API for backups using Google drive. Please note that there are issues with this workflow. It does not support versioning, so please know that it will create multiple copies of the workflows so if you run this daily it will make the folder grow quickly. Once I figure out how to version in Gdrive I'll update it here.

A robust n8n workflow designed to enhance Telegram bot functionality for user management and broadcasting. It facilitates automatic support ticket creation, efficient user data storage in Redis, and a sophisticated system for message forwarding and broadcasting. How It Works Telegram Bot Setup: Initiate the workflow with a Telegram bot configured for handling different chat types (private, supergroup, channel). User Data Management: Formats and updates user data, storing it in a Redis database for efficient retrieval and management. Support Ticket Creation: Automatically generates chat tickets for user messages and saves the corresponding topic IDs in Redis. Message Forwarding: Forwards new messages to the appropriate chat thread, or creates a new thread if none exists. Support Forum Management: Handles messages within a support forum, differentiating between various chat types and user statuses. Broadcasting System: Implements a broadcasting mechanism that sends channel posts to all previous bot users, with a system to filter out blocked users. Blocked User Management: Identifies and manages blocked users, preventing them from receiving broadcasted messages. Versatile Channel Handling: Ensures that messages from verified channels are properly managed and broadcasted to relevant users. Set Up Steps Estimated Time**: Around 30 minutes. Requirements**: A Telegram bot, a Redis database, and Telegram group/channel IDs are necessary. Configuration**: Input the Telegram bot token and relevant group/channel IDs. Configure message handling and user data processing according to your needs. Detailed Instructions**: Sticky notes within the workflow provide extensive setup information and guidance. Live Demo Workflow Bot: Telegram Bot Link (Click here) Support Group: Telegram Group Link (Click here) Broadcasting Channel: Telegram Channel Link (Click here) Keywords: n8n workflow, Telegram bot, chat ticket system, Redis database, message broadcasting, user data management, support forum automation

This n8n workflow template lets teams easily generate a custom AI chat assistant based on the schema of any Notion database. Simply provide the Notion database URL, and the workflow downloads the schema and creates a tailored AI assistant designed to interact with that specific database structure. Set Up Watch this quick set up video 👇 Key Features Instant Assistant Generation**: Enter a Notion database URL, and the workflow produces an AI assistant configured to the database schema. Advanced Querying**: The assistant performs flexible queries, filtering records by multiple fields (e.g., tags, names). It can also search inside Notion pages to pull relevant content from specific blocks. Schema Awareness**: Understands and interacts with various Notion column types like text, dates, and tags for accurate responses. Reference Links**: Each query returns direct links to the exact Notion pages that inform the assistant’s response, promoting transparency and easy access. Self-Validation**: The workflow has logic to check the generated assistant, and if any errors are detected, it reruns the agent to fix them. Ideal for Product Managers**: Easily access and query product data across Notion databases. Support Teams**: Quickly search through knowledge bases for precise information to enhance support accuracy. Operations Teams**: Streamline access to HR, finance, or logistics data for fast, efficient retrieval. Data Teams**: Automate large dataset queries across multiple properties and records. How It Works This AI assistant leverages two HTTP request tools—one for querying the Notion database and another for retrieving data within individual pages. It’s powered by the Anthropic LLM (or can be swapped for GPT-4) and always provides reference links for added transparency.