Streamline Case Management in TheHive via Slack!

Our TheHive Slack Integration empowers SOC analysts by allowing them to efficiently manage and update case attributes directly within Slack, reducing the need to switch contexts and enhancing response time.

Key Features:

• Direct Case Management: Modify case details such as assignee, severity, status, and more through intuitive form inputs embedded within Slack messages.
• Seamless Integration: Assumes matching email addresses between TheHive and Slack users for straightforward assignee updates. Note: Ensure email consistency to avoid assignment errors.
• Instant Case Actions: Quickly close cases as false positives or adjust threat levels with minimal clicks, directly impacting case status in TheHive and reflecting updates immediately in Slack.
• Task Management: Add tasks to cases through a user-friendly modal popup, fostering better task tracking and delegation within your team.

Operational Benefits:

• Efficiency: Enables analysts to perform multiple case actions without leaving Slack, streamlining workflows and saving valuable time.
• Accuracy: Reduces the chances of human error by providing a controlled interface for case updates.
• Agility: Enhances the SOC team's agility by providing tools for rapid response and case management, crucial for effective security operations.

Setup Tips:

• Verify that all SOC team members have matching email IDs in TheHive and Slack.
• Familiarize your team with the Slack form inputs and ensure they understand the importance of accurate data entry.
• Regularly review and update the integration settings to accommodate any changes in your security operations protocols.

Need Help?

• For detailed setup instructions or troubleshooting, refer to our Integration Guide or reach out on our Support Forum.

Leverage this integration to maximize your SOC team's efficiency and responsiveness, ensuring that case management is as streamlined and effective as possible.