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Update Zammad Roles by Excel

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Created by: Sirhexalot || sirhexalot

Sirhexalot

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Last update 7 months ago

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This n8n workflow allows you to update user roles in Zammad based on data from an Excel file. The workflow automates role assignments, ensuring efficient and consistent updates.

Features

  • Excel Integration: Import user data from an Excel file containing emails and role assignments.
  • Dynamic Updates: Match Zammad users by email and update their roles.
  • Error Handling: Continue workflow execution even if some updates fail.
  • Customizable Variables: Configure Zammad API URL, API key, and Excel file URL.

Usage

  1. Import the Workflow: Upload the provided .json file into your n8n instance.
  2. Set Variables:
    • zammad_base_url: Your Zammad instance URL.
    • excel_source_url: URL of the Excel file containing user data.
  3. Authentication for Zammad
  • Create in the Node "Find Zammad User by email" and "Update User Roles" a Header Auth Authentication
  • Name: Authorization
  • Value: Bearer <put here your zammad api token>
  1. Run the Workflow: Execute the workflow to update user roles based on the Excel data.

Issues and Suggestions

For issues or suggestions, visit the GitHub Repository.