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Shopify VIP Alerts: AI Summary & Slack Notification for Big Orders

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Created by: Yaron Been || yaron-nofluff

Yaron Been

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Last update a month ago

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🧨 VIP Radar: Instantly Spot & Summarize High-Value Shopify Orders with AI + Slack Alerts

Automatically detect when a new Shopify order exceeds $200, fetch the customer’s purchase history, generate an AI-powered summary, and alert your team in Slack—so no VIP goes unnoticed.

🛠️ Workflow Overview

Feature Description
Trigger Shopify “New Order” webhook
Conditional Check Filters for orders > $200
Data Enrichment Pulls full order history for the customer from Shopify
AI Summary Uses OpenAI to summarize buying behavior
Notification Sends detailed alert to Slack with name, order total, and customer insights
Fallback Ignores low-value orders and terminates flow

📘 What This Workflow Does

This automation monitors your Shopify store and reacts to any high-value order (over $200). When triggered:

  1. It fetches all past orders of that customer,
  2. Summarizes the history using OpenAI,
  3. Sends a full alert with context to your Slack channel.

No more guessing who’s worth a closer look. Your team gets instant insights, and your VIPs get the attention they deserve.

🧩 Node-by-Node Breakdown

🔔 1. Trigger: New Shopify Order

  • Type: Shopify Trigger
  • Event: orders/create
  • Purpose: Starts workflow on new order
  • Pulls: Order total, customer ID, name, etc.

🔣 2. Set: Convert Order Total to Number

  • Ensures the total_price is treated as a number for comparison.

❓ 3. If: Is Order > $200?

  • Condition: $json.total_price > 200
  • Yes → Continue
  • No → End workflow

🔗 4. HTTP: Fetch Customer Order History

  • Uses the Shopify Admin API to retrieve all orders from this customer.
  • Requires your Shopify access token.

🧾 5. Set: Convert Orders Array to String

  • Formats the order data so it's prompt-friendly for OpenAI.

🧠 6. LangChain Agent: Summarize Order History

  • Prompt: "Summarize the customer's order history for Slack. Here is their order data: {{ $json.orders }}"
  • Model: GPT-4o Mini (customizable)

📨 7. Slack: Send VIP Alert

  • Sends a rich message to a Slack channel.
  • Includes:
    • Customer name
    • Order value
    • Summary of past behavior

🧱 8. No-Op (Optional)

  • Used to safely end workflow if the order is not high-value.

🔧 How to Customize

What How
Order threshold Change 200 in the If node
Slack channel Update channelId in the Slack node
AI prompt style Edit text in LangChain Agent node
Shopify auth token Replace shpat_abc123xyz... with your actual private token

🚀 Setup Instructions

  1. Open n8n editor.
  2. Go to Workflows → Import → Paste JSON.
  3. Paste this workflow JSON.
  4. Replace your Shopify token and Slack credentials.
  5. Save and activate.
  6. Place a test order in Shopify to watch it work.

💡 Real-World Use Cases

  • 🎯 Notify sales team when a potential VIP buys
  • 🛎️ Prep support reps with customer history
  • 📈 Detect repeat buyers and upsell opportunities

🔗 Resources & Support

🏷️ Tags

#shopify, #openai, #slack, #vip-customers, #automation, #n8n, #workflow, #ecommerce, #customer-insights, #ai-summaries, #gpt4o