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Automate Salon Appointment Management with WhatsApp, GPT & Google Calendar

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Created by: Denis || denisholc7

Denis

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Last update 13 hours ago

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🤖 Multi-Agent AI WhatsApp Bot for Service Businesses

Transform your salon/service business with this enterprise-level WhatsApp automation system featuring intelligent conversation routing, automated booking, and comprehensive business management.

How it works

  • Smart Intent Recognition - AI automatically routes conversations to specialized agents
  • Complete Appointment Management - Book, cancel, update appointments with calendar sync
  • Multi-Media Support - Handles text, voice, images, and PDF documents
  • Rate Limiting & Spam Protection - Professional 30 msg/hour limits with graceful UX
  • Automated 1-Day Reminders - Sends WhatsApp reminders every evening for next-day appointments

Set up steps

  • WhatsApp Business API setup (detailed instructions included)
  • Airtable Database configuration (3 tables: Services, Bookings, Configuration)
  • Google Calendar integration for scheduling
  • Redis for caching and conversation state
  • Gmail for owner notifications
  • Configure business hours, services, and policies in Airtable

Key Features

  • 5 Specialized AI Agents (Booking, Cancellation, Updates, General Inquiry, Intent Recognition)
  • 24-Hour Advance Reminders - Automatic WhatsApp reminders sent at 8 PM for next day appointments
  • Double Booking Prevention with real-time conflict detection
  • Conversation Memory maintains context across interactions
  • Error Resilience with backup models and graceful failure handling
  • Business Intelligence with comprehensive logging and analytics
  • Professional UX with natural conversation flow and emoji matching

Perfect for salons, spas, clinics, consulting services, or any appointment-based business. Includes complete setup documentation and business configuration templates.