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Close Tickets Faster 🛠️ Zammad Tool MCP Server 💪 all 20 operations

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Created by: David Ashby || cfomodz

David Ashby

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Last update 11 days ago

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🛠️ Zammad Tool MCP Server

Complete MCP server exposing all Zammad Tool operations to AI agents. Zero configuration needed - all 20 operations pre-built.

⚡ Quick Setup

  1. Import this workflow into your n8n instance
  2. Activate the workflow to start your MCP server
  3. Copy the webhook URL from the MCP trigger node
  4. Connect AI agents using the MCP URL

🔧 How it Works

MCP Trigger: Serves as your server endpoint for AI agent requests
Tool Nodes: Pre-configured for every Zammad Tool operation
AI Expressions: Automatically populate parameters via $fromAI() placeholders
Native Integration: Uses official n8n Zammad Tool tool with full error handling

📋 Available Operations (20 total)

Every possible Zammad Tool operation is included:

🔧 Group (5 operations)

Create a group
Delete a group
Get a group
Get many groups
Update a group

🏢 Organization (5 operations)

Create an organization
Delete an organization
Get an organization
Get many organizations
Update an organization

🔧 Ticket (4 operations)

Create a ticket
Delete a ticket
Get a ticket
Get many tickets

👤 User (6 operations)

Create a user
Delete a user
Get a user
Get many users
Get currently logged-in user
Update a user

🤖 AI Integration

Parameter Handling: AI agents automatically provide values for:
• Resource IDs and identifiers
• Search queries and filters
• Content and data payloads
• Configuration options

Response Format: Native Zammad Tool API responses with full data structure

Error Handling: Built-in n8n error management and retry logic

💡 Usage Examples

Connect this MCP server to any AI agent or workflow:

Claude Desktop: Add MCP server URL to configuration
Custom AI Apps: Use MCP URL as tool endpoint
Other n8n Workflows: Call MCP tools from any workflow
API Integration: Direct HTTP calls to MCP endpoints

✨ Benefits

Complete Coverage: Every Zammad Tool operation available
Zero Setup: No parameter mapping or configuration needed
AI-Ready: Built-in $fromAI() expressions for all parameters
Production Ready: Native n8n error handling and logging
Extensible: Easily modify or add custom logic

🆓 Free for community use! Ready to deploy in under 2 minutes.