This n8n workflow automates replying to Google Play Store reviews using AI.

It analyzes each review’s sentiment and tone and posts a human-like response — saving time for indie devs, founders, and PMs managing multiple apps.

💡 Use Cases

• Respond to reviews at scale without sounding robotic
• Prioritize negative sentiment feedback
• Maintain consistent tone and support messaging
• Free up time for teams to focus on product instead of ops

🧠 How it works

• Uses the Play Store API to fetch new app reviews
• Filters out reviews that have already been replied to
• Analyzes sentiment using OpenAI GPT-4o
• Passes sentiment and review context to an AI Agent node that crafts a reply
• Replies are posted to Play Store via Google API
• (Optional) Logs the reply to Slack for visibility

🛠️ Setup Instructions (Sticky notes included in the workflow)

1. HTTPS Node

• Replace the package name with your app’s package ID
• Add Google Service Account credentials
  → Create from Google Cloud Console with access to Play Console
  → Add to n8n Credential Manager

2. OpenAI Node

• Add your OpenAI API key
  → GPT-4o or GPT-4o mini supported
  → Customize model or instructions if needed

3. AI Agent Node

• Modify prompt to reflect your app name, tone, and feature set
  → E.g. polite, witty, casual, support-friendly, etc.
  → You can add reply conditions or logic for different types of reviews

4. Slack Node (Optional)

• Configure Slack Webhook or OAuth credentials if you want reply logs
  → Otherwise, delete the node to simplify the workflow

⚡ Requirements

• Google Play Developer Console access
• Google Cloud Project with service account
• OpenAI account (GPT-4o or mini)
• (Optional) Slack workspace & app for logging

🙌 Don’t want to set this up yourself?

I’ll do it for you. Just drop me an email: [email protected]

Let’s automate the boring stuff so you can focus on growth. 🚀