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This workflow uses the Vtiger CRM community node. To use it, you must be running a self-hosted version of n8n with Community Nodes enabled.
Settings
→ Community Nodes
n8n-nodes-vtiger-crm
Keep your support team instantly informed when new tickets are created in Vtiger CRM. This workflow:
Open
In Progress
to prevent re-sendingHelpDesk
New ticket with the following details:
Ticketid: TT2
Title: Internet down
Status: Open
Priority: High
Severity: Minor
Category: Small Problem
Description: The internet was slow from yesterday and today is down completely
/newbot
and follow the instructionschat_id
Make sure your Vtiger HelpDesk
module includes:
ticket_no
, ticket_title
, ticketstatus
, ticketpriorities
, ticketseverities
, ticketcategories
, description
Connect your Vtiger API credentials inside n8n
vtiger, telegram, crm automation, helpdesk alerts, no-code crm, realtime notifications,
n8n telegram integration, support ticket automation, self-hosted n8n, community nodes,
workflow automation, vtiger crm integration, helpdesk sync, n8n crm alerts