In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Create custom Acquire and Fluent Support workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Authorize OAuth
Initiate the OAuth authorization process.
Tracklog
Log tracking information for OAuth.
Authorize user
Handles the authorization process for OAuth.
Track log
Tracks the log of OAuth operations.
List profiles
Retrieve the list of user profiles.
List profiles
Retrieve a list of profiles.
Create profile feedback
Submit feedback for a profile.
Get profile details
Retrieve details for a specific profile.
Send a message
Send a message associated with a profile.
List profile tags
Retrieve a list of tags associated with profiles.
List profile agents
Retrieve a list of agents associated with profiles.
Create or update a profile
Add or update profile information.
Delete a profile
Remove a profile from the system.
Get profile visit history
Retrieve the history of visits for a specific profile.
List sender emails
Retrieve a list of sender emails associated with profiles.
List feedback
Retrieve feedback associated with profiles.
Add or update profile
Create or update profile information.
List profiles
Retrieves a list of profiles.
Manage tags
Handles the tags associated with profiles.
Manage campaigns
Handles campaigns related to profiles.
Manage sender emails
Handles the sender emails associated with profiles.
List profiles
Retrieves a list of user profiles.
List chat notes
Get notes associated with a specific chat.
Get chat statistics
Retrieve statistics on chat sessions.
Get team analytics
Fetches analytics data related to the team.
Get conversion rate
Retrieves the conversion rate from analytics.
List agents
Retrieve a list of all agents.
Add agent
Create a new agent in the system.
Edit agent
Update details for a specific agent.
Save operating hours
Set the operating hours for the service.
Get operating hours
Retrieve the operating hours of the service.
Activate bot
This endpoint activates or refreshes the Bot for the session.
List campaigns
Retrieve a list of marketing campaigns.
List messages
Retrieve messages sent by users.
Get FAQ categories
Retrieve categories for FAQs.
Get setup details
Retrieve details about the setup.
List articles
Retrieve recent articles from the knowledge base.
Get suggestions
Retrieve article suggestions for users.
List triggers
Retrieve a list of triggers configured in the system.
Get webhook data
Retrieves huge data about visitor including visitor ID and chat ID.
Integrate your chatbot
Integrate a chatbot into the software.
Logout visitor
Remove all acquire data from your app related to visitorHash.
Get Visitor ID
Retrieve the visitor ID from the SDK.
Set user details
Set your user details for visitor identification.
To set up Acquire integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Acquire to query the data you need using the API endpoint URLs you provide.
These API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Acquire official documentation to get a full list of all API endpoints and verify the scraped ones!
List tickets
Retrieves all tickets available in the system.
Get ticket
Fetches a specific ticket by its ID.
Create ticket
Creates a new ticket by the customer.
Reply to ticket
Submits a reply to an existing ticket as an agent.
Update reply
Updates a reply to a specific ticket.
Get ticket
Retrieve a specific ticket by Ticket ID.
Create ticket
Create a new Ticket using agent.
Create ticket
This endpoint creates a new ticket.
Reply to ticket
This endpoint adds a reply to a ticket.
Update reply
This endpoint updates a specific reply for a ticket.
Delete ticket(s)
This endpoint deletes one or more tickets.
Add tag to ticket
This endpoint adds a tag to a specific ticket.
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
Update ticket properties
This endpoint updates properties associated with the ticket.
List customers
Retrieves a list of all customers.
Get customer
Fetches details of a specific customer by ID.
List customers
This endpoint gets all customers.
Get specific customer
This endpoint retrieves a specific customer.
Get customer
This endpoint retrieves a specific customer by customer ID.
Get overall reports
Retrieves overall reports based on tickets.
Get overall reports
This endpoint returns overall reports.
Get ticket stats
This endpoint returns ticket growth statistics.
Get Ticket Resolve Stats
This endpoint will return closed tickets.
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
Get Agents Summary
This endpoint will returns total summary of agents.
List saved replies
Retrieves all saved replies.
Get user overall stats
This endpoint will return user's personal overall stats
Get ticket resolve stats
This endpoint returns total ticket closed by user.
Get ticket response growth
This endpoint returns total replies done by user.
Get user summary
This endpoint returns total summary of the current agent.
Get specific saved reply
This endpoint returns a specific saved reply.
List activities
This endpoint returns all activities.
Get activity settings
This endpoint returns activity settings.
List mailboxes
This endpoint returns all mailboxes.
Get mailbox
This endpoint returns a specific mailbox.
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.
These API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!
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