AlienVault and Fluent Support integration

Retrieve details of a specific pulse.

Create a new pulse.

Update an existing pulse.

Delete an existing pulse.

Retrieve pulses created by a specific user.

Retrieve details of a specific indicator.

Retrieve general information about an indicator.

Retrieve geolocation information about an indicator.

Retrieve malware information about an indicator.

Retrieve URL list for an indicator.

Retrieve details of a specific user.

Retrieve followers of a specific user.

Retrieve users followed by a specific user.

Follow a specific user.

Unfollow a specific user.

Retrieve details of a specific subscription.

Retrieve subscriptions of a specific user.

Subscribe to a specific pulse.

Unsubscribe from a specific pulse.

Retrieve subscribers of a specific pulse.

Retrieves all tickets available in the system.

Fetches a specific ticket by its ID.

Creates a new ticket by the customer.

Submits a reply to an existing ticket as an agent.

Updates a reply to a specific ticket.

Retrieve a specific ticket by Ticket ID.

Create a new Ticket using agent.

This endpoint creates a new ticket.

This endpoint adds a reply to a ticket.

This endpoint updates a specific reply for a ticket.

This endpoint deletes one or more tickets.

This endpoint adds a tag to a specific ticket.

This endpoint removes a tag from a specific ticket.

This endpoint updates properties associated with the ticket.

Retrieves a list of all customers.

Fetches details of a specific customer by ID.

This endpoint gets all customers.

This endpoint retrieves a specific customer.

This endpoint retrieves a specific customer by customer ID.

Retrieves overall reports based on tickets.

This endpoint returns overall reports.

This endpoint returns ticket growth statistics.

This endpoint will return closed tickets.

This endpoint will return the stats of total replies by agents.

This endpoint will returns total summary of agents.

Retrieves all saved replies.

This endpoint will return user's personal overall stats

This endpoint returns total ticket closed by user.

This endpoint returns total replies done by user.

This endpoint returns total summary of the current agent.

This endpoint returns a specific saved reply.

This endpoint returns all activities.

This endpoint returns activity settings.

This endpoint returns all mailboxes.

This endpoint returns a specific mailbox.

This endpoint returns mailbox email configs in JSON structure.