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integrationCisco Secure Endpoint node
HTTP Request
integrationFluent Support node
HTTP Request

Cisco Secure Endpoint and Fluent Support integration

Save yourself the work of writing custom integrations for Cisco Secure Endpoint and Fluent Support and use n8n instead. Build adaptable and scalable Cybersecurity, and Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Cisco Secure Endpoint and Fluent Support

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Cisco Secure Endpoint and Fluent Support integration: Create a new workflow and add the first step

Step 2: Add and configure Cisco Secure Endpoint and Fluent Support nodes using the HTTP Request nodes

You can find the Cisco Secure Endpoint node in the nodes panel and drag it onto your workflow canvas. It will be added as the HTTP Request node with a pre-configured credential type. To add the Fluent Support app to the workflow, select the HTTP Request node and use a generic authentication method. The HTTP Request node makes custom API calls to Cisco Secure Endpoint and Fluent Support. Configure Cisco Secure Endpoint and Fluent Support nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Cisco Secure Endpoint and Fluent Support integration: Add and configure Cisco Secure Endpoint and Fluent Support nodes using the HTTP Request node

Step 3: Connect Cisco Secure Endpoint and Fluent Support

A connection establishes a link between Cisco Secure Endpoint and Fluent Support (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Cisco Secure Endpoint and Fluent Support integration: Connect Cisco Secure Endpoint and Fluent Support

Step 4: Customize and extend your Cisco Secure Endpoint and Fluent Support integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Cisco Secure Endpoint and Fluent Support with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Cisco Secure Endpoint and Fluent Support integration: Customize and extend your Cisco Secure Endpoint and Fluent Support integration

Step 5: Test and activate your Cisco Secure Endpoint and Fluent Support workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Cisco Secure Endpoint and Fluent Support or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Cisco Secure Endpoint and Fluent Support integration: Test and activate your Cisco Secure Endpoint and Fluent Support workflow

Build your own Cisco Secure Endpoint and Fluent Support integration

Create custom Cisco Secure Endpoint and Fluent Support workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported methods for Cisco Secure Endpoint

Delete
Get
Head
Options
Patch
Post
Put

Requires additional credentials set up

Use n8n’s HTTP Request node with a predefined or generic credential type to make custom API calls.

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets
Retrieves all tickets available in the system.
GET
/wp-json/fluent-support/v2/tickets
Get ticket
Fetches a specific ticket by its ID.
GET
/wp-json/fluent-support/v2/tickets/{id}
Create ticket
Creates a new ticket by the customer.
POST
/wp-json/fluent-support/v2/tickets/customer
Reply to ticket
Submits a reply to an existing ticket as an agent.
POST
/wp-json/fluent-support/v2/tickets/{id}/reply
Update reply
Updates a reply to a specific ticket.
PUT
/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}
Get ticket
Retrieve a specific ticket by Ticket ID.
GET
/wp-json/fluent-support/v2/ticket/<ID>
Create ticket
Create a new Ticket using agent.
POST
/wp-json/fluent-crm/v2/tickets
Create ticket
This endpoint creates a new ticket.
POST
/wp-json/fluent-support/v2/customer-portal/tickets
Reply to ticket
This endpoint adds a reply to a ticket.
POST
/wp-json/fluent-support/v2/tickets/<ticket_id>/responses
Update reply
This endpoint updates a specific reply for a ticket.
PUT
/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>
Delete ticket(s)
This endpoint deletes one or more tickets.
POST
/wp-json/fluent-support/v2/tickets/bulk-actions
Add tag to ticket
This endpoint adds a tag to a specific ticket.
POST
/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
DELETE
/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>
Update ticket properties
This endpoint updates properties associated with the ticket.
PUT
/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List customers
Retrieves a list of all customers.
GET
/wp-json/fluent-support/v2/customers
Get customer
Fetches details of a specific customer by ID.
GET
/wp-json/fluent-support/v2/customers/{id}
List customers
This endpoint gets all customers.
GET
/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all
Get specific customer
This endpoint retrieves a specific customer.
GET
/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile
Get customer
This endpoint retrieves a specific customer by customer ID.
GET
/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get overall reports
Retrieves overall reports based on tickets.
GET
/wp-json/fluent-support/v2/reports/overall
Get overall reports
This endpoint returns overall reports.
GET
/wp-json/fluent-support/v2/reports
Get ticket stats
This endpoint returns ticket growth statistics.
GET
/wp-json/fluent-support/v2/reports/tickets-growth
Get Ticket Resolve Stats
This endpoint will return closed tickets.
GET
/wp-json/fluent-support/v2/reports/tickets-resolve-growth
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
GET
/wp-json/fluent-support/v2/reports/response-growth
Get Agents Summary
This endpoint will returns total summary of agents.
GET
/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List saved replies
Retrieves all saved replies.
GET
/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get user overall stats
This endpoint will return user's personal overall stats
GET
/wp-json/fluent-support/v2/my-reports
Get ticket resolve stats
This endpoint returns total ticket closed by user.
GET
/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth
Get ticket response growth
This endpoint returns total replies done by user.
GET
/wp-json/fluent-support/v2/my-reports/response-growth
Get user summary
This endpoint returns total summary of the current agent.
GET
/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

Get specific saved reply
This endpoint returns a specific saved reply.
GET
/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List activities
This endpoint returns all activities.
GET
/wp-json/fluent-support/v2/activity-logger
Get activity settings
This endpoint returns activity settings.
GET
/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

List mailboxes
This endpoint returns all mailboxes.
GET
/wp-json/fluent-support/v2/mailboxes
Get mailbox
This endpoint returns a specific mailbox.
GET
/wp-json/fluent-support/v2/mailboxes/<mailbox_id>
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
GET
/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

FAQs

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  • Is n8n secure for integrating Cisco Secure Endpoint and Fluent Support?

  • How to get started with Cisco Secure Endpoint and Fluent Support integration in n8n.io?

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