Flagship and Fluent Support integration

Retrieve all decision API entries.

Update an existing entry in the decision API.

This endpoint retrieves all the campaigns that correspond to the specified user and context attributes.

This endpoint retrieves the assignment of your visitor ID with a specific context to the specified campaign ID.

Retrieves campaigns linked to the account environment.

Creates a new campaign within the account environment.

Fetches details of a specific campaign.

Deletes a specific campaign from the account environment.

Updates the attributes of a specified campaign.

Toggle the state of a campaign.

This endpoint assigns a user to a variation for campaign targeting.

Retrieve all flags associated with the account.

Retrieves feature flags for the current visitor.

Fetch flag from the Flagship platform.

Retrieves a flag named 'yourFlagKey'.

Notifies Flagship that the visitor has been exposed to the flag.

Retrieves all visitor's flags as a collection.

Retrieves all visitor's flags.

Retrieves a flag named 'yourFlagKey'.

Directly expose the flag to Flagship without reading the value.

Expose all of the flags in the collection.

Activates a variation for a visitor in a specific environment.

Fetches a list of projects associated with the account.

Creates a new project in the account.

Fetches details of a specific project.

Deletes a specified project from the account.

Updates the properties of an existing project.

Toggles the state of an existing project.

Retrieve variations of a specified variation group.

Add a new variation to a specified variation group.

Deletes a variation by its identifier.

Updates an existing variation.

Retrieves a specific variation by its ID.

Retrieve a list of users within the account environment.

Update the details of users in the account environment.

Retrieve a list of targeting keys associated with the account.

Retrieve all goals associated with the account environment.

Deletes a goal by its identifier.

Updates an existing goal.

Retrieves a single goal by its identifier.

Creates a new goal.

Generate a new access token for the account.

Generate a token with a specific expiration time.

Check if an access token is valid.

Creates a new visitor in the system.

Manages the consent settings for a visitor.

Updates the context information of an existing visitor.

Tracks specific data points related to a visitor's activity.

Retrieve the variation groups of the campaign.

Updates an existing variation group.

Deletes a variation group.

Retrieves a single variation group by ID.

Creates a new variation group.

Retrieves all tickets available in the system.

Fetches a specific ticket by its ID.

Creates a new ticket by the customer.

Submits a reply to an existing ticket as an agent.

Updates a reply to a specific ticket.

Retrieve a specific ticket by Ticket ID.

Create a new Ticket using agent.

This endpoint creates a new ticket.

This endpoint adds a reply to a ticket.

This endpoint updates a specific reply for a ticket.

This endpoint deletes one or more tickets.

This endpoint adds a tag to a specific ticket.

This endpoint removes a tag from a specific ticket.

This endpoint updates properties associated with the ticket.

Retrieves a list of all customers.

Fetches details of a specific customer by ID.

This endpoint gets all customers.

This endpoint retrieves a specific customer.

This endpoint retrieves a specific customer by customer ID.

Retrieves overall reports based on tickets.

This endpoint returns overall reports.

This endpoint returns ticket growth statistics.

This endpoint will return closed tickets.

This endpoint will return the stats of total replies by agents.

This endpoint will returns total summary of agents.

Retrieves all saved replies.

This endpoint will return user's personal overall stats

This endpoint returns total ticket closed by user.

This endpoint returns total replies done by user.

This endpoint returns total summary of the current agent.

This endpoint returns a specific saved reply.

This endpoint returns all activities.

This endpoint returns activity settings.

This endpoint returns all mailboxes.

This endpoint returns a specific mailbox.

This endpoint returns mailbox email configs in JSON structure.