Can Flagship connect with Fluent Support?

Yes, Flagship can connect with Fluent Support using n8n.io. With n8n, you can create workflows that automate tasks and transfer data between Flagship and Fluent Support. Configure nodes for Flagship and Fluent Support in the n8n interface, specifying actions and triggers to set up their connection.

Can I use Flagship’s API with n8n?

Yes, with n8n, you can programmatically interact with Flagship’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Can I use Fluent Support’s API with n8n?

Yes, with n8n, you can programmatically interact with Fluent Support’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Is n8n secure for integrating Flagship and Fluent Support?

Yes, it is safe to use n8n to integrate Flagship and Fluent Support. n8n offers various features to ensure the safe handling of your data. These include encrypted data transfers, secure credential storage, RBAC functionality, and compliance with industry-standard security practices (SOC2 compliant). For hosted plans, data is stored within the EU on servers located in Frankfurt, Germany. You can also host it on your own infrastructure for added control. Learn more about n8n’s security practices here.

How to get started with Flagship and Fluent Support integration in n8n.io?

To start integrating Flagship and Fluent Support in n8n, you have different options depending on how you intend to use it: n8n Cloud: hosted solution, no need to install anything. Self-host: recommended method for full-control or customized use cases. Unlike other platforms that charge per operation, step, or task, n8n charges only for full workflow executions. This approach guarantees predictable costs and scalability, no matter the complexity or volume of your workflows.

Back to Integrations

Flagship

Fluent Support

Flagship and Fluent Support integration

Save yourself the work of writing custom integrations for Flagship and Fluent Support and use n8n instead. Build adaptable and scalable Development, and Communication workflows that work with your technology stack. All within a building experience you will love.

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How to connect Flagship and Fluent Support

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Flagship and Fluent Support integration: Create a new workflow and add the first step

Step 2: Add and configure Flagship and Fluent Support nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Flagship and Fluent Support as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Flagship and Fluent Support to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Flagship and Fluent Support integration: Add and configure Flagship and Fluent Support nodes

Step 3: Connect Flagship and Fluent Support

A connection establishes a link between Flagship and Fluent Support (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Flagship and Fluent Support integration: Connect Flagship and Fluent Support

Step 4: Customize and extend your Flagship and Fluent Support integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Flagship and Fluent Support with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Flagship and Fluent Support integration: Customize and extend your Flagship and Fluent Support integration

Step 5: Test and activate your Flagship and Fluent Support workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Flagship and Fluent Support or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Flagship and Fluent Support integration: Test and activate your Flagship and Fluent Support workflow

Build your own Flagship and Fluent Support integration

Create custom Flagship and Fluent Support workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Flagship

To set up Flagship integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Flagship to query the data you need using the API endpoint URLs you provide.

List resource

Retrieve all decision API entries.

GET

/api/v2/decision

Update resource

Update an existing entry in the decision API.

PUT

/api/v2/decision/{id}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Flagship official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Create campaign

This endpoint retrieves all the campaigns that correspond to the specified user and context attributes.

POST

/v2/<ENVIRONMENT_ID>/campaigns

Get campaign assignment

This endpoint retrieves the assignment of your visitor ID with a specific context to the specified campaign ID.

POST

/v2/<ENVIRONMENT_ID>/campaigns/<CAMPAIGN_ID>

Get campaigns of the account environment

Retrieves campaigns linked to the account environment.

GET

/reference/95de4e7d4ec4b9b27d2b553fef5c9158-1

Create a campaign

Creates a new campaign within the account environment.

POST

/reference/262164e9902986956d4f008ecc296d9c-1

Get one campaign

Fetches details of a specific campaign.

GET

/reference/fdfe1f898dc7962ec0681ec7b2c28039-1

Delete a campaign

Deletes a specific campaign from the account environment.

DELETE

/reference/1a331f011981919d31c616c73856b948-1

Update a campaign

Updates the attributes of a specified campaign.

PATCH

/reference/e3e6aaee25528da22b390f4af3c93482-1

Toggle campaign state

Toggle the state of a campaign.

PATCH

/reference/adf135160847c38ce9ecc8397f4945b2-1

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Create flag assignment

This endpoint assigns a user to a variation for campaign targeting.

POST

/v2/<ENVIRONMENT_ID>/flags

Get flags

Retrieve all flags associated with the account.

GET

/reference/2d21ba23be976e0dcafc39818a41067c-1

Retrieve flags

Retrieves feature flags for the current visitor.

GET

/docs/retrieving-flags

Fetch flag

Fetch flag from the Flagship platform.

GET

/fetchFlags

Get flag value

Retrieves a flag named 'yourFlagKey'.

GET

/getFlag/yourFlagKey

Expose flag

Notifies Flagship that the visitor has been exposed to the flag.

POST

/exposeFlag

Get all flags

Retrieves all visitor's flags as a collection.

GET

/getFlags

List flags

Retrieves all visitor's flags.

GET

/api/v1/flags

Get flag

Retrieves a flag named 'yourFlagKey'.

GET

/api/v1/flags/yourFlagKey

Expose flag

Directly expose the flag to Flagship without reading the value.

POST

/api/v1/flags/yourFlagKey/expose

Expose all flags

Expose all of the flags in the collection.

POST

/api/v1/flags/exposeAll

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Create activation

Activates a variation for a visitor in a specific environment.

POST

/v2/activate

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get projects of the account

Fetches a list of projects associated with the account.

GET

/reference/056fa0955173da757711663c5e0365ae-1

Create a project

Creates a new project in the account.

POST

/reference/9c2fa3f5eeb6b5de749560ab7a799fda-1

Get one project

Fetches details of a specific project.

GET

/reference/80bfd9b7a2cd0f116dd43fc4ed60dfd8-1

Delete a project

Deletes a specified project from the account.

DELETE

/reference/934311b13024cb0dd7eebfaf948a2d70-1

Update a project

Updates the properties of an existing project.

PATCH

/reference/d0e24fcfb70fc12f1385915850f2029e-1

Toggle project state

Toggles the state of an existing project.

PATCH

/reference/239988fe629da89b52a9fa7ffdd4d3a8-1

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get variations

Retrieve variations of a specified variation group.

GET

/reference/7bd5dfd478e6e9160083f6cc5a83c156-1

Create variation

Add a new variation to a specified variation group.

POST

/reference/f052ad34ef1e817660802140f0e9a8af-1

Delete variation

Deletes a variation by its identifier.

DELETE

/reference/b6a54e3f308a61a9786a4156a3d390ae-1

Update variation

Updates an existing variation.

PATCH

/reference/ce18e2b90f668a60cd211d5cbcde0abc-1

Get one variation

Retrieves a specific variation by its ID.

GET

/reference/79e6c992d1a75245647ee741a9c61fc6-1

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get users

Retrieve a list of users within the account environment.

GET

/reference/0aeb678fc30329a5b3f1c04d1d29520b-1

Update users

Update the details of users in the account environment.

PUT

/reference/2dcfe3b154f38137fc43551187695136-1

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get targeting keys

Retrieve a list of targeting keys associated with the account.

GET

/reference/fe893f1764b5194d312e572c51054f24-1

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get goals

Retrieve all goals associated with the account environment.

GET

/reference/d38adaab9d1304e9c95820489139ff64

Delete goal

Deletes a goal by its identifier.

DELETE

/reference/a5e50aa5cfe5a0ce7be4ad0075da1be3

Update goal

Updates an existing goal.

PATCH

/reference/4a2cc8b82898811874e71db0334d16db

Get one goal

Retrieves a single goal by its identifier.

GET

/reference/c9f10c3487c1d66d7d679609c9b32ad5

Create goal

Creates a new goal.

POST

/reference/3b7f536ce89b1910497e73ebd2fd941f

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Generate token

Generate a new access token for the account.

POST

/{ACCOUNT_ID}/token?expires_in=0

Generate token with expiration

Generate a token with a specific expiration time.

POST

/{ACCOUNT_ID}/token?expires_in=1800

Validate token

Check if an access token is valid.

GET

/token?access_token={ACCESS_TOKEN}

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Create visitor

Creates a new visitor in the system.

POST

/docs/creating-a-visitor

Manage visitor consent

Manages the consent settings for a visitor.

PUT

/docs/managing-visitor-consent

Update visitor context

Updates the context information of an existing visitor.

PATCH

/docs/updating-the-visitor-context

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Track data

Tracks specific data points related to a visitor's activity.

POST

/docs/tracking-data

These API endpoints were generated using n8n

View workflow

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Get variation groups

Retrieve the variation groups of the campaign.

GET

/reference/e9c0ded78aab979d89652b07320a017c-1

Update variation group

Updates an existing variation group.

PATCH

/reference/9c67aceba6ba933d79a04e6306a6a960-1

Delete variation group

Deletes a variation group.

DELETE

/reference/57f1560a170dc1735d4d63b609402935-1

Get one variation group

Retrieves a single variation group by ID.

GET

/reference/790dd2784584937896abb8904e11dc48-1

Create variation group

Creates a new variation group.

POST

/reference/0c0e2dfd24f4aa121fe04561393a3f46-1

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets

Retrieves all tickets available in the system.

GET

/wp-json/fluent-support/v2/tickets

Get ticket

Fetches a specific ticket by its ID.

GET

/wp-json/fluent-support/v2/tickets/{id}

Create ticket

Creates a new ticket by the customer.

POST

/wp-json/fluent-support/v2/tickets/customer

Reply to ticket

Submits a reply to an existing ticket as an agent.

POST

/wp-json/fluent-support/v2/tickets/{id}/reply

Update reply

Updates a reply to a specific ticket.

PUT

/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}

Get ticket

Retrieve a specific ticket by Ticket ID.

GET

/wp-json/fluent-support/v2/ticket/<ID>

Create ticket

Create a new Ticket using agent.

POST

/wp-json/fluent-crm/v2/tickets

Create ticket

This endpoint creates a new ticket.

POST

/wp-json/fluent-support/v2/customer-portal/tickets

Reply to ticket

This endpoint adds a reply to a ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses

Update reply

This endpoint updates a specific reply for a ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>

Delete ticket(s)

This endpoint deletes one or more tickets.

POST

/wp-json/fluent-support/v2/tickets/bulk-actions

Add tag to ticket

This endpoint adds a tag to a specific ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>

Remove tag from ticket

This endpoint removes a tag from a specific ticket.

DELETE

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>

Update ticket properties

This endpoint updates properties associated with the ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List customers

Retrieves a list of all customers.

GET

/wp-json/fluent-support/v2/customers

Get customer

Fetches details of a specific customer by ID.

GET

/wp-json/fluent-support/v2/customers/{id}

List customers

This endpoint gets all customers.

GET

/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all

Get specific customer

This endpoint retrieves a specific customer.

GET

/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile

Get customer

This endpoint retrieves a specific customer by customer ID.

GET

/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get overall reports

Retrieves overall reports based on tickets.

GET

/wp-json/fluent-support/v2/reports/overall

Get overall reports

This endpoint returns overall reports.

GET

/wp-json/fluent-support/v2/reports

Get ticket stats

This endpoint returns ticket growth statistics.

GET

/wp-json/fluent-support/v2/reports/tickets-growth

Get Ticket Resolve Stats

This endpoint will return closed tickets.

GET

/wp-json/fluent-support/v2/reports/tickets-resolve-growth

Get Ticket Response Growth

This endpoint will return the stats of total replies by agents.

GET

/wp-json/fluent-support/v2/reports/response-growth

Get Agents Summary

This endpoint will returns total summary of agents.

GET

/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List saved replies

Retrieves all saved replies.

GET

/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get user overall stats

This endpoint will return user's personal overall stats

GET

/wp-json/fluent-support/v2/my-reports

Get ticket resolve stats

This endpoint returns total ticket closed by user.

GET

/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth

Get ticket response growth

This endpoint returns total replies done by user.

GET

/wp-json/fluent-support/v2/my-reports/response-growth

Get user summary

This endpoint returns total summary of the current agent.

GET

/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get specific saved reply

This endpoint returns a specific saved reply.

GET

/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List activities

This endpoint returns all activities.

GET

/wp-json/fluent-support/v2/activity-logger

Get activity settings

This endpoint returns activity settings.

GET

/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List mailboxes

This endpoint returns all mailboxes.

GET

/wp-json/fluent-support/v2/mailboxes

Get mailbox

This endpoint returns a specific mailbox.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>

Get mailbox email configs

This endpoint returns mailbox email configs in JSON structure.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Flagship and Fluent Support integration details

Flagship is a platform for feature flagging that reduces the potential risks associated with launching new features. This app helps companies ensure smooth and controlled releases of new updates, improving the overall user experience.

Using generic authentication

See Flagship integrations

Related categories

Development

Fluent Support is an adaptable and feature-packed plugin for WordPress, serving as a comprehensive solution for help desk and customer support needs. With it, you can seamlessly deliver exceptional customer assistance and efficiently handle inquiries, all directly from your WordPress dashboard.

Using generic authentication

See Fluent Support integrations

Related categories

Communication