Fluent Support and Fusioo integration

Retrieves all tickets available in the system.

Fetches a specific ticket by its ID.

Creates a new ticket by the customer.

Submits a reply to an existing ticket as an agent.

Updates a reply to a specific ticket.

Retrieve a specific ticket by Ticket ID.

Create a new Ticket using agent.

This endpoint creates a new ticket.

This endpoint adds a reply to a ticket.

This endpoint updates a specific reply for a ticket.

This endpoint deletes one or more tickets.

This endpoint adds a tag to a specific ticket.

This endpoint removes a tag from a specific ticket.

This endpoint updates properties associated with the ticket.

Retrieves a list of all customers.

Fetches details of a specific customer by ID.

This endpoint gets all customers.

This endpoint retrieves a specific customer.

This endpoint retrieves a specific customer by customer ID.

Retrieves overall reports based on tickets.

This endpoint returns overall reports.

This endpoint returns ticket growth statistics.

This endpoint will return closed tickets.

This endpoint will return the stats of total replies by agents.

This endpoint will returns total summary of agents.

Retrieves all saved replies.

This endpoint will return user's personal overall stats

This endpoint returns total ticket closed by user.

This endpoint returns total replies done by user.

This endpoint returns total summary of the current agent.

This endpoint returns a specific saved reply.

This endpoint returns all activities.

This endpoint returns activity settings.

This endpoint returns all mailboxes.

This endpoint returns a specific mailbox.

This endpoint returns mailbox email configs in JSON structure.

Retrieve the total count of records.

Create a new record in Fusioo.

Retrieve a specific record by its ID.

Retrieve a list of all records.

Update an existing record by its ID.

Remove a specific record by its ID.

Used to get the number of records in an App.

Used to create a new record in an App.

Used to delete a specific record in an App.

Used to get the number of records in an App that match a specified filter.

Creates a new record in a specific Fusioo App.

Used to retrieve the details of a specific record in Fusioo.

Used to retrieve all records in a specific App.

Used to retrieve a set of records in an App, based on the filter conditions added to the request body.

Retrieve filtered records from a specified app using criteria.

Update an existing Fusioo record with specified fields.

Deletes an existing Fusioo record.

Used to retrieve the details of a deleted record, which hasn't already been permanently deleted.

Check the API status.

Retrieve the count of records based on the specified filter.

Retrieve records based on specified filters.

Fetch a record that has been marked as deleted.

Create a new discussion.

Retrieve a list of all discussions.

Retrieve a specific discussion by its ID.

Remove a specific discussion by its ID.

Used to create a new discussion within an App.

Creates a new discussion in a specific record.

Used to retrieve a list of discussions on a record.

Used to retrieve the details of a specific record discussion in Fusioo.

Deletes a specific discussion from the Fusioo platform.

Upload a new file.

Remove a specific file by its ID.

Used to upload a new file in an App.

Retrieves the information on a specific file.

Downloads a specific File using its ID.

Creates a file in an existing Fusioo record or a temporary file.

Deletes a file found in a record or a temporary file.

Set up a new webhook.

Modify existing webhook settings.

Remove a specific webhook by its ID.

Used to set up a new webhook for an App.

Used to delete a specific webhook.

Used to retrieve a list of webhooks in your Fusioo account.

Used to retrieve the details of a specific API webhook in Fusioo.

Deletes a specific webhook by its ID.

This method will let you retrieve the information for a specific App.

This method will let you retrieve information on all Apps accessible by the User you are authenticated with.

Retrieves the information of all Apps in the authenticated user's workspace.

Retrieves the information of a specific App in the authenticated user's workspace.

Used to verify the authentication credentials users provide when they first use your application.

Used to retrieve a list of users associated with an App.

Used to get the details of a specific user.

Retrieves the details of a specific user in Fusioo.

Creates a new comment in a specific discussion.

This endpoint allows exchanging the authorization code for an access token.