Fluent Support and Microsoft Dynamics 365 Business Central API integration

Retrieves all tickets available in the system.

Fetches a specific ticket by its ID.

Creates a new ticket by the customer.

Submits a reply to an existing ticket as an agent.

Updates a reply to a specific ticket.

Retrieve a specific ticket by Ticket ID.

Create a new Ticket using agent.

This endpoint creates a new ticket.

This endpoint adds a reply to a ticket.

This endpoint updates a specific reply for a ticket.

This endpoint deletes one or more tickets.

This endpoint adds a tag to a specific ticket.

This endpoint removes a tag from a specific ticket.

This endpoint updates properties associated with the ticket.

Retrieves a list of all customers.

Fetches details of a specific customer by ID.

This endpoint gets all customers.

This endpoint retrieves a specific customer.

This endpoint retrieves a specific customer by customer ID.

Retrieves overall reports based on tickets.

This endpoint returns overall reports.

This endpoint returns ticket growth statistics.

This endpoint will return closed tickets.

This endpoint will return the stats of total replies by agents.

This endpoint will returns total summary of agents.

Retrieves all saved replies.

This endpoint will return user's personal overall stats

This endpoint returns total ticket closed by user.

This endpoint returns total replies done by user.

This endpoint returns total summary of the current agent.

This endpoint returns a specific saved reply.

This endpoint returns all activities.

This endpoint returns activity settings.

This endpoint returns all mailboxes.

This endpoint returns a specific mailbox.

This endpoint returns mailbox email configs in JSON structure.

Deletes a customer from Dynamics 365 Business Central.

Delete a customer object from Business Central.

Retrieve information about a specific customer.

Create a new customer record.

Retrieve the properties and relationships of a customer object for Business Central.

Update the properties of a customer object for Business Central.

Update a customer's details in the system.

Create a customer object in Business Central.

Retrieve a specific customer record.

Create a new customer record.

Update an existing customer record.

Retrieve details of a customer.

Remove a customer from the system.

Add a new customer to the system.

Modify an existing customer's information.

Deletes a specific customer.

Creates a new customer.

Updates an existing customer.

Retrieve customer details by ID.

Remove a customer from the database by ID.

Add a new customer to the database.

Modify existing customer information.

Updates information for an existing customer.