Fluent Support and Pivotal Tracker integration
How to connect Fluent Support and Pivotal Tracker
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Fluent Support and Pivotal Tracker integration
Create custom Fluent Support and Pivotal Tracker workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Supported API Endpoints for Fluent Support
List tickets
Retrieves all tickets available in the system.
Get ticket
Fetches a specific ticket by its ID.
Create ticket
Creates a new ticket by the customer.
Reply to ticket
Submits a reply to an existing ticket as an agent.
Update reply
Updates a reply to a specific ticket.
Get ticket
Retrieve a specific ticket by Ticket ID.
Create ticket
Create a new Ticket using agent.
Create ticket
This endpoint creates a new ticket.
Reply to ticket
This endpoint adds a reply to a ticket.
Update reply
This endpoint updates a specific reply for a ticket.
Delete ticket(s)
This endpoint deletes one or more tickets.
Add tag to ticket
This endpoint adds a tag to a specific ticket.
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
Update ticket properties
This endpoint updates properties associated with the ticket.
List customers
Retrieves a list of all customers.
Get customer
Fetches details of a specific customer by ID.
List customers
This endpoint gets all customers.
Get specific customer
This endpoint retrieves a specific customer.
Get customer
This endpoint retrieves a specific customer by customer ID.
Get overall reports
Retrieves overall reports based on tickets.
Get overall reports
This endpoint returns overall reports.
Get ticket stats
This endpoint returns ticket growth statistics.
Get Ticket Resolve Stats
This endpoint will return closed tickets.
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
Get Agents Summary
This endpoint will returns total summary of agents.
List saved replies
Retrieves all saved replies.
Get user overall stats
This endpoint will return user's personal overall stats
Get ticket resolve stats
This endpoint returns total ticket closed by user.
Get ticket response growth
This endpoint returns total replies done by user.
Get user summary
This endpoint returns total summary of the current agent.
Get specific saved reply
This endpoint returns a specific saved reply.
List activities
This endpoint returns all activities.
Get activity settings
This endpoint returns activity settings.
List mailboxes
This endpoint returns all mailboxes.
Get mailbox
This endpoint returns a specific mailbox.
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.
These API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!
Supported API Endpoints for Pivotal Tracker
List accounts
Retrieve a list of accounts associated with the user.
List activities
Fetch the activity history for the specified project.
Create attachment
Upload an attachment to a specified story or comment.
Create comment
Add a comment to a specified story.
List epics
Retrieve the list of epics associated with a project.
Create story
Create a new story in a project.
List labels
Retrieve all labels associated with a project.
List iterations
Fetch the list of iterations for a project.
List workspaces
Retrieve the workspaces associated with the user.
Create release
Create a new release in a project.
Get current user
Retrieve the current user's account information.
Get profile
Returns information from the user's profile plus the list of projects to which the user has access.
Get me
Retrieve the authenticated user's information.
List blockers
Retrieve a list of blockers in the project.
Update project
Update the details of a specified project.
List notifications
Retrieve notifications associated with the user's account.
List notifications
Returns a list of the notifications for the authenticated person, sorted by creation time.
Mark notifications as read
Marks all notifications read before a notification id.
Mark notifications read
Marks a list of notifications read.
List notifications since timestamp
Returns list of the notifications for the specified person whose updated_at values are less than the timestamp.
Mark notification as read
Access the notification specified by the notification_id value in the URL.
Create story task
Add a task to a specified story.
List people
Access a list of all the people you know.
Create person
Add a new person to your known people list.
Create person
This endpoint allows you to create new known people in the project.
Get all active projects
Access a user's projects.
List projects
Retrieve a list of projects for a specific account.
Create project
Creates a new project with the specified attributes.
Fetch project
Fetches the content of the specified project.
Delete project
Deletes a specific project by its ID.
List iterations
Returns a set of iterations from the project.
To set up Pivotal Tracker integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Pivotal Tracker to query the data you need using the API endpoint URLs you provide.
These API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Pivotal Tracker official documentation to get a full list of all API endpoints and verify the scraped ones!
Fluent Support and Pivotal Tracker integration details
FAQ
Can Fluent Support connect with Pivotal Tracker?
Can I use Fluent Support’s API with n8n?
Can I use Pivotal Tracker’s API with n8n?
Is n8n secure for integrating Fluent Support and Pivotal Tracker?
How to get started with Fluent Support and Pivotal Tracker integration in n8n.io?
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