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integrationFreshdesk node
integrationKeap node

Freshdesk and Keap integration

Save yourself the work of writing custom integrations for Freshdesk and Keap and use n8n instead. Build adaptable and scalable Communication, and Sales workflows that work with your technology stack. All within a building experience you will love.

How to connect Freshdesk and Keap

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Freshdesk and Keap integration: Create a new workflow and add the first step

Step 2: Add and configure Freshdesk and Keap nodes

You can find Freshdesk and Keap in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Freshdesk and Keap nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Freshdesk and Keap integration: Add and configure Freshdesk and Keap nodes

Step 3: Connect Freshdesk and Keap

A connection establishes a link between Freshdesk and Keap (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Freshdesk and Keap integration: Connect Freshdesk and Keap

Step 4: Customize and extend your Freshdesk and Keap integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Freshdesk and Keap with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Freshdesk and Keap integration: Customize and extend your Freshdesk and Keap integration

Step 5: Test and activate your Freshdesk and Keap workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Freshdesk to Keap or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Freshdesk and Keap integration: Test and activate your Freshdesk and Keap workflow

Build your own Freshdesk and Keap integration

Create custom Freshdesk and Keap workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Freshdesk supported actions

Create
Create a new contact
Delete
Delete a contact
Get
Get a contact
Get Many
Get many contacts
Update
Update a contact
Create
Create a new ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Update
Update a ticket

Keap supported actions

Create
Create a company
Get Many
Retrieve many companies
Create or Update
Create a new contact, or update the current one if it already exists (upsert)
Delete
Delete an contact
Get
Retrieve an contact
Get Many
Retrieve many contacts
Create
Create a note
Delete
Delete a note
Get
Get a notes
Get Many
Retrieve many notes
Update
Update a note
Create
Add a list of tags to a contact
Delete
Delete a contact's tag
Get Many
Retrieve many contact's tags
Create
Create an ecommerce order
Get
Get an ecommerce order
Delete
Delete an ecommerce order
Get Many
Retrieve many ecommerce orders
Create
Create an ecommerce product
Delete
Delete an ecommerce product
Get
Get an ecommerce product
Get Many
Retrieve many ecommerce products
Create Record
Create a record of an email sent to a contact
Get Many
Retrieve many sent emails
Send
Send Email
Delete
Delete a file
Get Many
Retrieve many files
Upload
Upload a file

FAQs

  • Can Freshdesk connect with Keap?

  • Can I use Freshdesk’s API with n8n?

  • Can I use Keap’s API with n8n?

  • Is n8n secure for integrating Freshdesk and Keap?

  • How to get started with Freshdesk and Keap integration in n8n.io?

Looking to integrate Freshdesk and Keap in your company?

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Why use n8n to integrate Freshdesk with Keap

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

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