A guide to incident response playbooks
Learn the importance of incident response playbooks, how they enhance incident management, and automate your playbook with n8n workflow templates in this comprehensive article.
Back to Integrations 
Freshdesk and PagerDuty integration
Save yourself the work of writing custom integrations for Freshdesk and PagerDuty and use n8n instead. Build adaptable and scalable Communication, and Development workflows that work with your technology stack. All within a building experience you will love.
How to connect Freshdesk and PagerDuty
- Step 1: Create a new workflow
- Step 2: Add and configure nodes
- Step 3: Connect
- Step 4: Customize and extend your integration
- Step 5: Test and activate your workflow
Step 1: Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Step 2: Add and configure Freshdesk and PagerDuty nodes
You can find Freshdesk and PagerDuty in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Freshdesk and PagerDuty nodes one by one: input data on the left, parameters in the middle, and output data on the right.
Step 3: Connect Freshdesk and PagerDuty
A connection establishes a link between Freshdesk and PagerDuty (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.
Step 4: Customize and extend your Freshdesk and PagerDuty integration
Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Freshdesk and PagerDuty with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.
Step 5: Test and activate your Freshdesk and PagerDuty workflow
Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Freshdesk to PagerDuty or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.
Build your own Freshdesk and PagerDuty integration
Create custom Freshdesk and PagerDuty workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Freshdesk and PagerDuty integration details
Other integrations with Freshdesk
Other integrations with PagerDuty
FAQs
Can Freshdesk connect with PagerDuty?
Can I use Freshdesk’s API with n8n?
Can I use PagerDuty’s API with n8n?
Is n8n secure for integrating Freshdesk and PagerDuty?
How to get started with Freshdesk and PagerDuty integration in n8n.io?
Looking to integrate Freshdesk and PagerDuty in your company?
Over 3000 companies switch to n8n every single week
Why use n8n to integrate Freshdesk with PagerDuty
Build complex workflows, really fast
