Freshservice and Pivotal Tracker integration
How to connect Freshservice and Pivotal Tracker
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Freshservice and Pivotal Tracker integration
Create custom Freshservice and Pivotal Tracker workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Freshservice supported actions
Create
Create an agent
Delete
Delete an agent
Get
Retrieve an agent
Get Many
Retrieve many agents
Update
Update an agent
Create
Create an agent group
Delete
Delete an agent group
Get
Retrieve an agent group
Get Many
Retrieve many agent groups
Update
Update an agent group
Get
Retrieve an agent role
Get Many
Retrieve many agent roles
Create
Create an announcement
Delete
Delete an announcement
Get
Retrieve an announcement
Get Many
Retrieve many announcements
Update
Update an announcement
Create
Create an asset type
Delete
Delete an asset type
Get
Retrieve an asset type
Get Many
Retrieve many asset types
Update
Update an asset type
Create
Create a change
Delete
Delete a change
Get
Retrieve a change
Get Many
Retrieve many changes
Update
Update a change
Create
Create a department
Delete
Delete a department
Get
Retrieve a department
Get Many
Retrieve many departments
Update
Update a department
Create
Create a location
Delete
Delete a location
Get
Retrieve a location
Get Many
Retrieve many locations
Update
Update a location
Create
Create a problem
Delete
Delete a problem
Get
Retrieve a problem
Get Many
Retrieve many problems
Update
Update a problem
Create
Create a product
Delete
Delete a product
Get
Retrieve a product
Get Many
Retrieve many products
Update
Update a product
Create
Create a release
Delete
Delete a release
Get
Retrieve a release
Get Many
Retrieve many releases
Update
Update a release
Create
Create a requester
Delete
Delete a requester
Get
Retrieve a requester
Get Many
Retrieve many requesters
Update
Update a requester
Create
Create a requester group
Delete
Delete a requester group
Get
Retrieve a requester group
Get Many
Retrieve many requester groups
Update
Update a requester group
Create
Create a software application
Delete
Delete a software application
Get
Retrieve a software application
Get Many
Retrieve many software applications
Update
Update a software application
Create
Create a ticket
Delete
Delete a ticket
Get
Retrieve a ticket
Get Many
Retrieve many tickets
Update
Update a ticket
Supported API Endpoints for Pivotal Tracker
List accounts
Retrieve a list of accounts associated with the user.
List activities
Fetch the activity history for the specified project.
Create attachment
Upload an attachment to a specified story or comment.
Create comment
Add a comment to a specified story.
List epics
Retrieve the list of epics associated with a project.
Create story
Create a new story in a project.
List labels
Retrieve all labels associated with a project.
List iterations
Fetch the list of iterations for a project.
List workspaces
Retrieve the workspaces associated with the user.
Create release
Create a new release in a project.
Get current user
Retrieve the current user's account information.
Get profile
Returns information from the user's profile plus the list of projects to which the user has access.
Get me
Retrieve the authenticated user's information.
List blockers
Retrieve a list of blockers in the project.
Update project
Update the details of a specified project.
List notifications
Retrieve notifications associated with the user's account.
List notifications
Returns a list of the notifications for the authenticated person, sorted by creation time.
Mark notifications as read
Marks all notifications read before a notification id.
Mark notifications read
Marks a list of notifications read.
List notifications since timestamp
Returns list of the notifications for the specified person whose updated_at values are less than the timestamp.
Mark notification as read
Access the notification specified by the notification_id value in the URL.
Create story task
Add a task to a specified story.
List people
Access a list of all the people you know.
Create person
Add a new person to your known people list.
Create person
This endpoint allows you to create new known people in the project.
Get all active projects
Access a user's projects.
List projects
Retrieve a list of projects for a specific account.
Create project
Creates a new project with the specified attributes.
Fetch project
Fetches the content of the specified project.
Delete project
Deletes a specific project by its ID.
List iterations
Returns a set of iterations from the project.
To set up Pivotal Tracker integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Pivotal Tracker to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Pivotal Tracker official documentation to get a full list of all API endpoints and verify the scraped ones!
Freshservice and Pivotal Tracker integration details
Other integrations with Freshservice
FAQ
Can Freshservice connect with Pivotal Tracker?
Can I use Freshservice’s API with n8n?
Can I use Pivotal Tracker’s API with n8n?
Is n8n secure for integrating Freshservice and Pivotal Tracker?
How to get started with Freshservice and Pivotal Tracker integration in n8n.io?
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