Back to Integrations
integrationFreshservice node
integrationSpike node
HTTP Request

Freshservice and Spike integration

Save yourself the work of writing custom integrations for Freshservice and Spike and use n8n instead. Build adaptable and scalable Productivity, and Cybersecurity workflows that work with your technology stack. All within a building experience you will love.

How to connect Freshservice and Spike

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Freshservice and Spike integration: Create a new workflow and add the first step

Step 2: Add and configure Freshservice and Spike nodes (using the HTTP Request node)

You can find the Freshservice node in the nodes panel and drag it onto your workflow canvas. To add the Spike app to the workflow select the HTTP Request node and use the generic authentication method to make custom API calls to Spike. Configure Spike and Freshservice one by one: input data on the left, parameters in the middle, and output data on the right.

Freshservice and Spike integration: Add and configure Freshservice and Spike nodes

Step 3: Connect Freshservice and Spike

A connection establishes a link between Freshservice and Spike (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Freshservice and Spike integration: Connect Freshservice and Spike

Step 4: Customize and extend your Freshservice and Spike integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Freshservice and Spike with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Freshservice and Spike integration: Customize and extend your Freshservice and Spike integration

Step 5: Test and activate your Freshservice and Spike workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Freshservice to Spike or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Freshservice and Spike integration: Test and activate your Freshservice and Spike workflow

Build your own Freshservice and Spike integration

Create custom Freshservice and Spike workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Freshservice supported actions

Create
Create an agent
Delete
Delete an agent
Get
Retrieve an agent
Get Many
Retrieve many agents
Update
Update an agent
Create
Create an agent group
Delete
Delete an agent group
Get
Retrieve an agent group
Get Many
Retrieve many agent groups
Update
Update an agent group
Get
Retrieve an agent role
Get Many
Retrieve many agent roles
Create
Create an announcement
Delete
Delete an announcement
Get
Retrieve an announcement
Get Many
Retrieve many announcements
Update
Update an announcement
Create
Create an asset type
Delete
Delete an asset type
Get
Retrieve an asset type
Get Many
Retrieve many asset types
Update
Update an asset type
Create
Create a change
Delete
Delete a change
Get
Retrieve a change
Get Many
Retrieve many changes
Update
Update a change
Create
Create a department
Delete
Delete a department
Get
Retrieve a department
Get Many
Retrieve many departments
Update
Update a department
Create
Create a location
Delete
Delete a location
Get
Retrieve a location
Get Many
Retrieve many locations
Update
Update a location
Create
Create a problem
Delete
Delete a problem
Get
Retrieve a problem
Get Many
Retrieve many problems
Update
Update a problem
Create
Create a product
Delete
Delete a product
Get
Retrieve a product
Get Many
Retrieve many products
Update
Update a product
Create
Create a release
Delete
Delete a release
Get
Retrieve a release
Get Many
Retrieve many releases
Update
Update a release
Create
Create a requester
Delete
Delete a requester
Get
Retrieve a requester
Get Many
Retrieve many requesters
Update
Update a requester
Create
Create a requester group
Delete
Delete a requester group
Get
Retrieve a requester group
Get Many
Retrieve many requester groups
Update
Update a requester group
Create
Create a software application
Delete
Delete a software application
Get
Retrieve a software application
Get Many
Retrieve many software applications
Update
Update a software application
Create
Create a ticket
Delete
Delete a ticket
Get
Retrieve a ticket
Get Many
Retrieve many tickets
Update
Update a ticket

Supported methods for Spike

Delete
Get
Head
Options
Patch
Post
Put

Requires additional credentials set up

Use n8n’s HTTP Request node with a predefined or generic credential type to make custom API calls.

FAQs

  • Can Freshservice connect with Spike?

  • Can I use Freshservice’s API with n8n?

  • Can I use Spike’s API with n8n?

  • Is n8n secure for integrating Freshservice and Spike?

  • How to get started with Freshservice and Spike integration in n8n.io?

Looking to integrate Freshservice and Spike in your company?

Over 3000 companies switch to n8n every single week

Why use n8n to integrate Freshservice with Spike

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

red iconyellow iconred iconyellow icon