Twilio and Zendesk integration

Save yourself the work of writing custom integrations for Twilio and Zendesk and use n8n instead. Build adaptable and scalable Communication, Development, workflows that work with your technology stack. All within a building experience you will love.

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How to connect Twilio and Zendesk

Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Build your own Twilio and Zendesk integration

Create custom Twilio and Zendesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Twilio supported actions

Zendesk supported actions

Twilio and Zendesk integration details

Twilio

Twilio is a Customer Engagement Platform that helps you engage customers, personalize your relationship with them, and make them feel privileged. Customers prefer Twilio because it empowers them with personalized campaigns, ease of use, and make their customers happy.

Twilio node docs + examples

Twilio credential docs

See Twilio integrations

Related categories

Communication Development

Zendesk

Zendesk is a complete customer service software & sales CRM that is easy to use and responds to your business needs. It is scalable, customizable, and affordable, that is why companies like Uber and SIEMENS use Zendesk.

Zendesk node docs + examples

Zendesk credential docs

See Zendesk integrations

Related categories

Communication

Other integrations with Twilio

Other integrations with Zendesk

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Twilio and Zendesk integration tutorials

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FAQs

FAQ

Can Twilio connect with Zendesk?

Can I use Twilio’s API with n8n?

Can I use Zendesk’s API with n8n?

Is n8n secure for integrating Twilio and Zendesk?

How to get started with Twilio and Zendesk integration in n8n.io?

Need help setting up your Twilio and Zendesk integration?

Discover our latest community's recommendations and join the discussions about Twilio and Zendesk integration.

Wrong number of executions using Zendesk Search User Node and Always Output Data

August 8, 2024Rafael Serrano

Describe the problem/error/question I’m building a workflow to update the user database in Zendesk. Basically, I search for an email using the Zendesk Search User Node and will perform different actions if the user is pr…

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