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integrationTwist node
integrationZendesk node

Twist and Zendesk integration

Save yourself the work of writing custom integrations for Twist and Zendesk and use n8n instead. Build adaptable and scalable Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Twist and Zendesk

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Twist and Zendesk integration: Create a new workflow and add the first step

Step 2: Add and configure Twist and Zendesk nodes

You can find Twist and Zendesk in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Twist and Zendesk nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Twist and Zendesk integration: Add and configure Twist and Zendesk nodes

Step 3: Connect Twist and Zendesk

A connection establishes a link between Twist and Zendesk (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Twist and Zendesk integration: Connect Twist and Zendesk

Step 4: Customize and extend your Twist and Zendesk integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Twist and Zendesk with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Twist and Zendesk integration: Customize and extend your Twist and Zendesk integration

Step 5: Test and activate your Twist and Zendesk workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Twist to Zendesk or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Twist and Zendesk integration: Test and activate your Twist and Zendesk workflow

Build your own Twist and Zendesk integration

Create custom Twist and Zendesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Twist supported actions

Archive
Archive a channel
Create
Initiates a public or private channel-based conversation
Delete
Delete a channel
Get
Get information about a channel
Get Many
Get many channels
Unarchive
Unarchive a channel
Update
Update a channel
Create
Create a new comment to a thread
Delete
Delete a comment
Get
Get information about a comment
Get Many
Get many comments
Update
Update a comment
Create
Create a message in a conversation
Delete
Delete a message in a conversation
Get
Get a message in a conversation
Get Many
Get many messages in a conversation
Update
Update a message in a conversation
Create
Create a new thread in a channel
Delete
Delete a thread
Get
Get information about a thread
Get Many
Get many threads
Update
Update a thread

Zendesk supported actions

Create
Create a ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Recover
Recover a suspended ticket
Update
Update a ticket
Get
Get a ticket field
Get Many
Get many system and custom ticket fields
Create
Create a user
Delete
Delete a user
Get
Get a user
Get Many
Get many users
Get Organizations
Get a user's organizations
Get Related Data
Get data related to the user
Search
Search users
Update
Update a user
Count
Count organizations
Create
Create an organization
Delete
Delete an organization
Get
Get an organization
Get Many
Get many organizations
Get Related Data
Get data related to the organization
Update
Update a organization

FAQs

  • Can Twist connect with Zendesk?

  • Can I use Twist’s API with n8n?

  • Can I use Zendesk’s API with n8n?

  • Is n8n secure for integrating Twist and Zendesk?

  • How to get started with Twist and Zendesk integration in n8n.io?

Need help setting up your Twist and Zendesk integration?

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Rafael Serrano

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Why use n8n to integrate Twist with Zendesk

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

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Use 1000+ workflow templates available from our core team and our community.

Reuse your work

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