WhatsApp Business Cloud and Zendesk integration
Save yourself the work of writing custom integrations for WhatsApp Business Cloud and Zendesk and use n8n instead. Build adaptable and scalable Communication, HITL, workflows that work with your technology stack. All within a building experience you will love.
How to connect WhatsApp Business Cloud and Zendesk
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own WhatsApp Business Cloud and Zendesk integration
Create custom WhatsApp Business Cloud and Zendesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
WhatsApp Business Cloud supported actions
Send
Send and Wait for Response
Send Template
Upload
Download
Delete
Zendesk supported actions
Create
Create a ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Recover
Recover a suspended ticket
Update
Update a ticket
Get
Get a ticket field
Get Many
Get many system and custom ticket fields
Create
Create a user
Delete
Delete a user
Get
Get a user
Get Many
Get many users
Get Organizations
Get a user's organizations
Get Related Data
Get data related to the user
Search
Search users
Update
Update a user
Count
Count organizations
Create
Create an organization
Delete
Delete an organization
Get
Get an organization
Get Many
Get many organizations
Get Related Data
Get data related to the organization
Update
Update a organization
WhatsApp Business Cloud and Zendesk integration details
WhatsApp Business Cloud
The cloud-based version of WhatsApp Business API, WhatsApp Cloud API enables companies and developers to build applications on top of WhatsApp to personalize user experiences and quickly and easily respond to customers.
WhatsApp Business Cloud node docs + examples
WhatsApp Business Cloud credential docs
See WhatsApp Business Cloud integrations
Related categories
Other integrations with WhatsApp Business Cloud
Other integrations with Zendesk
WhatsApp Business Cloud and Zendesk integration tutorials
FAQ
Can WhatsApp Business Cloud connect with Zendesk?
Can I use WhatsApp Business Cloud’s API with n8n?
Can I use Zendesk’s API with n8n?
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