Zendesk and Slack integration
How to connect Zendesk and Slack
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Popular ways to use the Zendesk and Slack integration
Build your own Zendesk and Slack integration
Create custom Zendesk and Slack workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Zendesk and Slack integration details
Other integrations with Zendesk
Other integrations with Slack
Zendesk and Slack integration tutorials
How to make a Slack bot: Python vs low-code
Learn how to make a custom Slack bot with two approaches: using Python and n8n, a low-code workflow automation tool!
How to create automated email reminders (using Slack)
Use n8n to set up automated email reminders, weekly messages, tasks, or even document updates from Google Sheets.
FAQ
Can Zendesk connect with Slack?
Can I use Zendesk’s API with n8n?
Can I use Slack’s API with n8n?
Is n8n secure for integrating Zendesk and Slack?
How to get started with Zendesk and Slack integration in n8n.io?
Need help setting up your Zendesk and Slack integration?
Discover our latest community's recommendations and join the discussions about Zendesk and Slack integration.
Channel : Join - Slack -> Internal Error
Nicolas N
Hi, I create a channel and I try to add users to the Channel but I alway get the answer ‘Internal Error’ I do the same thing with the ‘Kick’ node and it works perfectly fine Do you have any idea where does that comes …
Open topic
Getting {"message":"Workflow was started"} message in Slack when triggering slash command via Webhook node
Muhammed Iqbal P B
Describe the problem I build a slack bot with the help of n8n to send a modal(form) when someone use a slack command the web hook tigger and send the modal. But by sending the modal it sending a slack message {"message"…
Open topic
Slack - Retrieve Message + Thread
Nicolas N
Hi, I am trying to retrieve a message and the thread in order to document them. The workflow is quite simple : I can have the message or one message of the thread but I am not able to get the thread and the message…
Open topic
Wrong number of executions using Zendesk Search User Node and Always Output Data
Rafael Serrano
Describe the problem/error/question I’m building a workflow to update the user database in Zendesk. Basically, I search for an email using the Zendesk Search User Node and will perform different actions if the user is pr…
Open topic
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Why use n8n to integrate Zendesk with Slack
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