Zendesk and Slack integration

Save yourself the work of writing custom integrations for Zendesk and Slack and use n8n instead. Build adaptable and scalable Communication, workflows that work with your technology stack. All within a building experience you will love.

How to connect Zendesk and Slack

Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Zendesk and Slack integration: Create a new workflow and add the first step

Build your own Zendesk and Slack integration

Create custom Zendesk and Slack workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Other integrations with Zendesk

Other integrations with Slack

FAQs

FAQ

Can Zendesk connect with Slack?

Can I use Zendesk’s API with n8n?

Can I use Slack’s API with n8n?

Is n8n secure for integrating Zendesk and Slack?

How to get started with Zendesk and Slack integration in n8n.io?

Need help setting up your Zendesk and Slack integration?

Discover our latest community's recommendations and join the discussions about Zendesk and Slack integration.

Wrong number of executions using Zendesk Search User Node and Always Output Data

Rafael Serrano

Describe the problem/error/question I’m building a workflow to update the user database in Zendesk. Basically, I search for an email using the Zendesk Search User Node and will perform different actions if the user is pr…

Open topic

Developing nodes: Send HTTP API response headers as error output

Javier Ferrer González

Hi! I would like to contribute to the Slack node :blush: These almost are my first steps digging into node development, so I would appreciate a little bit of help here :pray::innocent: Let me explain a little bit abou…

Open topic

Channel : Join - Slack -> Internal Error

Nicolas N

Hi, I create a channel and I try to add users to the Channel but I alway get the answer ‘Internal Error’ I do the same thing with the ‘Kick’ node and it works perfectly fine Do you have any idea where does that comes …

Open topic

Getting {"message":"Workflow was started"} message in Slack when triggering slash command via Webhook node

Muhammed Iqbal P B

Describe the problem I build a slack bot with the help of n8n to send a modal(form) when someone use a slack command the web hook tigger and send the modal. But by sending the modal it sending a slack message {"message"…

Open topic

Slack - Retrieve Message + Thread

Nicolas N

Hi, I am trying to retrieve a message and the thread in order to document them. The workflow is quite simple : I can have the message or one message of the thread but I am not able to get the thread and the message…

Open topic

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