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Call Center Analytics with Dual-AI Verification using DeepSeek Models

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Created by: Omar Akoudad || mediaplusma

Omar Akoudad

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Last update 6 hours ago

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The workflow is well-designed for CRM analysis with a robust quality control mechanism. The dual-AI approach ensures reliable results, while the webhook integration makes it production-ready for real-time CRM data processing.

  • Dual-AI Architecture: Uses DeepSeek Reasoner for analysis and DeepSeek Chat for verification.

  • Flexible Input: Supports both manual testing and production webhook integration.

  • Quality Assurance: Built-in verification system to ensure report accuracy.

  • Comprehensive Analysis: Covers lead conversion, upsell metrics, agent ranking, and more.

  • Professional Output: Generates structured markdown reports with actionable insights