🧩 Problem Solved
Eliminates the slow, inconsistent, and error-prone process of manually replying to Facebook comments by automating it with AI, ensuring fast, accurate, and on-brand customer engagement 24/7.
📝 Description
This workflow automatically monitors your latest Facebook post for new comments. For each new comment, an AI agent instantly generates a friendly, personalized reply in Egyptian Arabic, using your Notion knowledge base to ensure all product info is accurate. It prevents spam by never replying to the same comment twice.
Simple Flow: New Comment → Duplicate Check → AI Analysis → Post Reply → Log Action.
🎯 Key Benefits
24/7 Instant Replies: Engage customers immediately, anytime.
Perfect Brand Voice: Consistent, empathetic, natural Egyptian Arabic tone in every reply.
Always Accurate: Pulls facts directly from your knowledge base; never invents details.
No Duplicate Replies: Robust checks ensure each comment gets only one response.
Huge Time Saver: Frees your team from constantly monitoring comments.
🛠️ Core Features
Facebook API Integration (Read & Reply)
Notion Database Integration (Knowledge Base & Logging)
AI Response Generation (Google Gemini)
Duplicate Comment Prevention
Automated Workflow Logic
🔧 Requirements
Facebook Access Token with pages_read_engagement and pages_manage_posts permissions.
Two Notion Databases: One for your product knowledge, one to log processed comments.
Google Gemini API Key for AI.
n8n Credentials for Facebook, Notion, and Gemini.
⚙️ Quick Customization
Tone & Style: Edit the prompt in the Generate Customer Reply node.
Product Info: Add fields to your Notion Knowledge Base database.
Escalation: Add a step to flag angry comments for a human agent.
🧠 Perfect For
E-commerce: Answering product questions on promo posts.
Healthcare: Providing accurate drug info with compassion.
Local Businesses: Replying to queries about hours/menu items.
Any Business that wants fast, professional customer engagement on social media.
Need help? Connect on LinkedIn