Re-engage your customers with your Shopify store through a personalized contact sequence.
The workflow is triggered by a Scheduler Trigger and immediately reviews your Shopify customers by retrieving their last_order_id.
For customers with a non-null last_order_id, the workflow proceeds to fetch detailed order information from Shopify, including the order closing date and the products involved.
Based on the order date, the workflow calculates the number of days the customer has been inactive. If this period exceeds a defined threshold (e.g., 30 days), the corresponding records are sent via API to Beex, where each customer enters a multi-step contact sequence that may include WhatsApp, email, and other channels.
Example: "Customers can then expect to receive a limited-time discount coupon invitation as part of the reactivation strategy".