Browse AI and Freshservice integration
How to connect Browse AI and Freshservice
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Browse AI and Freshservice integration
Create custom Browse AI and Freshservice workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Supported API Endpoints for Browse AI
Get robot
Retrieve single robot by ID.
Update robot cookies
Update a robot's cookies
List robots
Retrieve list of robots under your account.
Retrieve a single robot
Retrieve single robot by ID.
Update robot cookies
Update a robot's cookies.
Retrieve robot
Retrieve a single robot by ID.
Get all tasks by a robot
Retrieve all tasks associated with a specified robot.
Update cookies for a robot
Update the cookies associated with a specified robot.
Create task
Create a task for a specific robot.
Retrieve task
Retrieve a task's details and captured data.
Delete monitor
Delete a robot's monitor.
List tasks
Retrieve a list of tasks associated with a specific robot.
Get system status
This endpoint provides you with real-time information regarding the operational status of the Browse AI infrastructure.
Get system status
This endpoint provides you with real-time information regarding the operational status of the Browse AI infrastructure.
List tasks
Get all tasks by a robot.
Run a robot
Run a robot via this endpoint.
Retrieve a task
Retrieve a specific task by ID.
List tasks
Retrieve a list of tasks for a specific robot.
List robot's monitors
Retrieve a robot's monitors.
Retrieve a robot's monitor
Retrieve a specific monitor by ID.
Retrieve monitors
Retrieve a robot's monitors list.
Create monitor
Create a new monitor on a robot.
Retrieve monitor
Retrieve a robot's monitor.
List robot's webhooks
Retrieve a robot's webhooks.
Run robot
Run a robot on-demand with custom input parameters.
Get user teams
Retrieve list of teams under user account.
List teams
Retrieves a list of teams.
To set up Browse AI integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Browse AI to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Browse AI official documentation to get a full list of all API endpoints and verify the scraped ones!
Freshservice supported actions
Create
Create an agent
Delete
Delete an agent
Get
Retrieve an agent
Get Many
Retrieve many agents
Update
Update an agent
Create
Create an agent group
Delete
Delete an agent group
Get
Retrieve an agent group
Get Many
Retrieve many agent groups
Update
Update an agent group
Get
Retrieve an agent role
Get Many
Retrieve many agent roles
Create
Create an announcement
Delete
Delete an announcement
Get
Retrieve an announcement
Get Many
Retrieve many announcements
Update
Update an announcement
Create
Create an asset type
Delete
Delete an asset type
Get
Retrieve an asset type
Get Many
Retrieve many asset types
Update
Update an asset type
Create
Create a change
Delete
Delete a change
Get
Retrieve a change
Get Many
Retrieve many changes
Update
Update a change
Create
Create a department
Delete
Delete a department
Get
Retrieve a department
Get Many
Retrieve many departments
Update
Update a department
Create
Create a location
Delete
Delete a location
Get
Retrieve a location
Get Many
Retrieve many locations
Update
Update a location
Create
Create a problem
Delete
Delete a problem
Get
Retrieve a problem
Get Many
Retrieve many problems
Update
Update a problem
Create
Create a product
Delete
Delete a product
Get
Retrieve a product
Get Many
Retrieve many products
Update
Update a product
Create
Create a release
Delete
Delete a release
Get
Retrieve a release
Get Many
Retrieve many releases
Update
Update a release
Create
Create a requester
Delete
Delete a requester
Get
Retrieve a requester
Get Many
Retrieve many requesters
Update
Update a requester
Create
Create a requester group
Delete
Delete a requester group
Get
Retrieve a requester group
Get Many
Retrieve many requester groups
Update
Update a requester group
Create
Create a software application
Delete
Delete a software application
Get
Retrieve a software application
Get Many
Retrieve many software applications
Update
Update a software application
Create
Create a ticket
Delete
Delete a ticket
Get
Retrieve a ticket
Get Many
Retrieve many tickets
Update
Update a ticket
Browse AI and Freshservice integration details
Other integrations with Freshservice
FAQ
Can Browse AI connect with Freshservice?
Can I use Browse AI’s API with n8n?
Can I use Freshservice’s API with n8n?
Is n8n secure for integrating Browse AI and Freshservice?
How to get started with Browse AI and Freshservice integration in n8n.io?
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