Can Fluent Support connect with Nyckel?

Yes, Fluent Support can connect with Nyckel using n8n.io. With n8n, you can create workflows that automate tasks and transfer data between Fluent Support and Nyckel. Configure nodes for Fluent Support and Nyckel in the n8n interface, specifying actions and triggers to set up their connection.

Can I use Fluent Support’s API with n8n?

Yes, with n8n, you can programmatically interact with Fluent Support’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Can I use Nyckel’s API with n8n?

Yes, with n8n, you can programmatically interact with Nyckel’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Is n8n secure for integrating Fluent Support and Nyckel?

Yes, it is safe to use n8n to integrate Fluent Support and Nyckel. n8n offers various features to ensure the safe handling of your data. These include encrypted data transfers, secure credential storage, RBAC functionality, and compliance with industry-standard security practices (SOC2 compliant). For hosted plans, data is stored within the EU on servers located in Frankfurt, Germany. You can also host it on your own infrastructure for added control. Learn more about n8n’s security practices here.

How to get started with Fluent Support and Nyckel integration in n8n.io?

To start integrating Fluent Support and Nyckel in n8n, you have different options depending on how you intend to use it: n8n Cloud: hosted solution, no need to install anything. Self-host: recommended method for full-control or customized use cases. Unlike other platforms that charge per operation, step, or task, n8n charges only for full workflow executions. This approach guarantees predictable costs and scalability, no matter the complexity or volume of your workflows.

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Fluent Support

Nyckel

Fluent Support and Nyckel integration

Save yourself the work of writing custom integrations for Fluent Support and Nyckel and use n8n instead. Build adaptable and scalable Communication, and AI workflows that work with your technology stack. All within a building experience you will love.

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How to connect Fluent Support and Nyckel

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Fluent Support and Nyckel integration: Create a new workflow and add the first step

Step 2: Add and configure Fluent Support and Nyckel nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Fluent Support and Nyckel as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Fluent Support and Nyckel to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Fluent Support and Nyckel integration: Add and configure Fluent Support and Nyckel nodes

Step 3: Connect Fluent Support and Nyckel

A connection establishes a link between Fluent Support and Nyckel (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Fluent Support and Nyckel integration: Connect Fluent Support and Nyckel

Step 4: Customize and extend your Fluent Support and Nyckel integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Fluent Support and Nyckel with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Fluent Support and Nyckel integration: Customize and extend your Fluent Support and Nyckel integration

Step 5: Test and activate your Fluent Support and Nyckel workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Fluent Support and Nyckel or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Fluent Support and Nyckel integration: Test and activate your Fluent Support and Nyckel workflow

Build your own Fluent Support and Nyckel integration

Create custom Fluent Support and Nyckel workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets

Retrieves all tickets available in the system.

GET

/wp-json/fluent-support/v2/tickets

Get ticket

Fetches a specific ticket by its ID.

GET

/wp-json/fluent-support/v2/tickets/{id}

Create ticket

Creates a new ticket by the customer.

POST

/wp-json/fluent-support/v2/tickets/customer

Reply to ticket

Submits a reply to an existing ticket as an agent.

POST

/wp-json/fluent-support/v2/tickets/{id}/reply

Update reply

Updates a reply to a specific ticket.

PUT

/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}

Get ticket

Retrieve a specific ticket by Ticket ID.

GET

/wp-json/fluent-support/v2/ticket/<ID>

Create ticket

Create a new Ticket using agent.

POST

/wp-json/fluent-crm/v2/tickets

Create ticket

This endpoint creates a new ticket.

POST

/wp-json/fluent-support/v2/customer-portal/tickets

Reply to ticket

This endpoint adds a reply to a ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses

Update reply

This endpoint updates a specific reply for a ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>

Delete ticket(s)

This endpoint deletes one or more tickets.

POST

/wp-json/fluent-support/v2/tickets/bulk-actions

Add tag to ticket

This endpoint adds a tag to a specific ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>

Remove tag from ticket

This endpoint removes a tag from a specific ticket.

DELETE

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>

Update ticket properties

This endpoint updates properties associated with the ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List customers

Retrieves a list of all customers.

GET

/wp-json/fluent-support/v2/customers

Get customer

Fetches details of a specific customer by ID.

GET

/wp-json/fluent-support/v2/customers/{id}

List customers

This endpoint gets all customers.

GET

/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all

Get specific customer

This endpoint retrieves a specific customer.

GET

/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile

Get customer

This endpoint retrieves a specific customer by customer ID.

GET

/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

View workflow

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Get overall reports

Retrieves overall reports based on tickets.

GET

/wp-json/fluent-support/v2/reports/overall

Get overall reports

This endpoint returns overall reports.

GET

/wp-json/fluent-support/v2/reports

Get ticket stats

This endpoint returns ticket growth statistics.

GET

/wp-json/fluent-support/v2/reports/tickets-growth

Get Ticket Resolve Stats

This endpoint will return closed tickets.

GET

/wp-json/fluent-support/v2/reports/tickets-resolve-growth

Get Ticket Response Growth

This endpoint will return the stats of total replies by agents.

GET

/wp-json/fluent-support/v2/reports/response-growth

Get Agents Summary

This endpoint will returns total summary of agents.

GET

/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

List saved replies

Retrieves all saved replies.

GET

/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get user overall stats

This endpoint will return user's personal overall stats

GET

/wp-json/fluent-support/v2/my-reports

Get ticket resolve stats

This endpoint returns total ticket closed by user.

GET

/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth

Get ticket response growth

This endpoint returns total replies done by user.

GET

/wp-json/fluent-support/v2/my-reports/response-growth

Get user summary

This endpoint returns total summary of the current agent.

GET

/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get specific saved reply

This endpoint returns a specific saved reply.

GET

/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

List activities

This endpoint returns all activities.

GET

/wp-json/fluent-support/v2/activity-logger

Get activity settings

This endpoint returns activity settings.

GET

/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

View workflow

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List mailboxes

This endpoint returns all mailboxes.

GET

/wp-json/fluent-support/v2/mailboxes

Get mailbox

This endpoint returns a specific mailbox.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>

Get mailbox email configs

This endpoint returns mailbox email configs in JSON structure.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Supported API Endpoints for Nyckel

To set up Nyckel integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Nyckel to query the data you need using the API endpoint URLs you provide.

Fields
Labels
Samples
Connect
Functions

Create field

Create a new field in the application.

POST

docs#create-field

Read field

Retrieve a specific field from the application.

GET

docs#read-field

Update field

Update an existing field in the application.

PUT

docs#update-field

List fields

List all fields in the application.

GET

docs#list-fields

Delete field

Remove a specific field from the application.

DELETE

docs#delete-field

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Nyckel official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Create label

Create a new label in the application.

POST

docs#create-label

Read label

Retrieve a specific label from the application.

GET

docs#read-label

Update label

Update an existing label in the application.

PUT

docs#update-label

List labels

List all labels in the application.

GET

docs#list-labels

Delete label

Remove a specific label from the application.

DELETE

docs#delete-label

Delete label

Deletes a label identified by the given ID.

DELETE

/v1/functions/<functionId>/fields/<fieldId>

Create label

Creates a new label with the specified name and description.

POST

/v1/functions/<functionId>/labels

Get label

Retrieves the details of a label identified by the given ID.

GET

/v1/functions/<functionId>/labels/<labelId>

List labels

Retrieves a list of labels for a specific function.

GET

/v1/functions/<functionId>/labels

Update label

Updates a specific label for a function.

PUT

/v1/functions/<functionId>/labels/<labelId>

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Nyckel official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Create text sample

Create a new text sample in the application.

POST

docs#create-text-sample

Read sample

Retrieve a specific sample from the application.

GET

docs#read-sample

List samples

List all samples in the application.

GET

docs#list-samples

Delete sample

Remove a specific sample from the application.

DELETE

docs#delete-sample

Annotate sample

Annotate a specific sample in the application.

PUT

docs#update-annotation

Create sample

Creates a new text sample associated with a function.

POST

/v1/functions/<functionId>/samples

Get sample

Retrieves a specific sample by its ID.

GET

/v1/functions/<functionId>/samples/<sampleId>

Get samples

Retrieves an array of Sample objects.

GET

/v1/functions/<functionId>/samples

Delete sample by Id

Deletes a sample specified by its Id.

DELETE

/v1/functions/<functionId>/samples/<sampleId>

Delete sample by ExternalId

Deletes a sample specified by its ExternalId.

DELETE

/v1/functions/<functionId>/samples?externalId=<externalId>

Set annotation for a sample

Sets the annotation for a specified sample.

PUT

/v1/functions/<functionId>/samples/<sampleId>/ann

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Nyckel official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Create access token

This endpoint is used to obtain a new access token for authentication.

POST

/connect/token

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Nyckel official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Invoke function

Invoke a text function with the specified parameters.

POST

v1/functions/<functionId>/invoke

Create field

Create a new field for the specified function.

POST

v1/functions/<functionId>/fields

Get field

Retrieve information about a specific field.

GET

v1/functions/<functionId>/fields/<fieldId>

Get field

Retrieve information about a specific field based on its ID.

GET

/v1/functions/<functionId>/fields/<fieldId>

List fields

Fetch a list of all fields associated with a function.

GET

/v1/functions/<functionId>/fields

Update annotation

Update the annotation for a specific sample using the label ID.

PUT

/v1/functions/<functionId>/samples/<sampleId>/annotation

Get function summary

Retrieve aggregate information about the function.

GET

/v1/functions/<functionId>/summary

Invoke function

Run a specific text function with the provided data.

POST

/v0.9/functions/<functionId>/invoke

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Nyckel official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Fluent Support and Nyckel integration details

Fluent Support is an adaptable and feature-packed plugin for WordPress, serving as a comprehensive solution for help desk and customer support needs. With it, you can seamlessly deliver exceptional customer assistance and efficiently handle inquiries, all directly from your WordPress dashboard.

Using generic authentication

See Fluent Support integrations

Related categories

Communication