Freshdesk and One AI integration

Save yourself the work of writing custom integrations for Freshdesk and One AI and use n8n instead. Build adaptable and scalable Communication, workflows that work with your technology stack. All within a building experience you will love.

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How to connect Freshdesk and One AI

Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Build your own Freshdesk and One AI integration

Create custom Freshdesk and One AI workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Freshdesk supported actions

Supported methods for One AI

Delete

Get

Head

Options

Patch

Post

Put

To set up One AI integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to One AI to query the data you need using the API endpoint URLs you provide.

See the example here

Requires additional credentials set up

Use n8n's HTTP Request node with a predefined or generic credential type to make custom API calls.

Freshdesk and One AI integration details

Freshdesk

Freshdesk is designed to simplify and enhance customer service. Online businesses frequently use its top-notch and economical features to boost customer self-service and the general productivity of their support teams.

Freshdesk node docs + examples

Freshdesk credential docs

See Freshdesk integrations

Related categories

Communication

One AI

One AI is an API designed primarily for developers, allowing them to integrate it into their projects to analyze, process, and manipulate text using language AI capabilities. Improve the functionality of your project with One AI's advanced text processing features.

Using generic authentication

See One AI integrations

Related categories

Development

Other integrations with Freshdesk

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