Save yourself the work of writing custom integrations for Freshservice and Nyckel and use n8n instead. Build adaptable and scalable Productivity, workflows that work with your technology stack. All within a building experience you will love.
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Create custom Freshservice and Nyckel workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Create
Create an agent
Delete
Delete an agent
Get
Retrieve an agent
Get Many
Retrieve many agents
Update
Update an agent
Create
Create an agent group
Delete
Delete an agent group
Get
Retrieve an agent group
Get Many
Retrieve many agent groups
Update
Update an agent group
Get
Retrieve an agent role
Get Many
Retrieve many agent roles
Create
Create an announcement
Delete
Delete an announcement
Get
Retrieve an announcement
Get Many
Retrieve many announcements
Update
Update an announcement
Create
Create an asset type
Delete
Delete an asset type
Get
Retrieve an asset type
Get Many
Retrieve many asset types
Update
Update an asset type
Create
Create a change
Delete
Delete a change
Get
Retrieve a change
Get Many
Retrieve many changes
Update
Update a change
Create
Create a department
Delete
Delete a department
Get
Retrieve a department
Get Many
Retrieve many departments
Update
Update a department
Create
Create a location
Delete
Delete a location
Get
Retrieve a location
Get Many
Retrieve many locations
Update
Update a location
Create
Create a problem
Delete
Delete a problem
Get
Retrieve a problem
Get Many
Retrieve many problems
Update
Update a problem
Create
Create a product
Delete
Delete a product
Get
Retrieve a product
Get Many
Retrieve many products
Update
Update a product
Create
Create a release
Delete
Delete a release
Get
Retrieve a release
Get Many
Retrieve many releases
Update
Update a release
Create
Create a requester
Delete
Delete a requester
Get
Retrieve a requester
Get Many
Retrieve many requesters
Update
Update a requester
Create
Create a requester group
Delete
Delete a requester group
Get
Retrieve a requester group
Get Many
Retrieve many requester groups
Update
Update a requester group
Create
Create a software application
Delete
Delete a software application
Get
Retrieve a software application
Get Many
Retrieve many software applications
Update
Update a software application
Create
Create a ticket
Delete
Delete a ticket
Get
Retrieve a ticket
Get Many
Retrieve many tickets
Update
Update a ticket
Create field
Create a new field in the application.
Read field
Retrieve a specific field from the application.
Update field
Update an existing field in the application.
List fields
List all fields in the application.
Delete field
Remove a specific field from the application.
Create label
Create a new label in the application.
Read label
Retrieve a specific label from the application.
Update label
Update an existing label in the application.
List labels
List all labels in the application.
Delete label
Remove a specific label from the application.
Delete label
Deletes a label identified by the given ID.
Create label
Creates a new label with the specified name and description.
Get label
Retrieves the details of a label identified by the given ID.
List labels
Retrieves a list of labels for a specific function.
Update label
Updates a specific label for a function.
Create text sample
Create a new text sample in the application.
Read sample
Retrieve a specific sample from the application.
List samples
List all samples in the application.
Delete sample
Remove a specific sample from the application.
Annotate sample
Annotate a specific sample in the application.
Create sample
Creates a new text sample associated with a function.
Get sample
Retrieves a specific sample by its ID.
Get samples
Retrieves an array of Sample objects.
Delete sample by Id
Deletes a sample specified by its Id.
Delete sample by ExternalId
Deletes a sample specified by its ExternalId.
Set annotation for a sample
Sets the annotation for a specified sample.
Create access token
This endpoint is used to obtain a new access token for authentication.
Invoke function
Invoke a text function with the specified parameters.
Create field
Create a new field for the specified function.
Get field
Retrieve information about a specific field.
Get field
Retrieve information about a specific field based on its ID.
List fields
Fetch a list of all fields associated with a function.
Update annotation
Update the annotation for a specific sample using the label ID.
Get function summary
Retrieve aggregate information about the function.
Invoke function
Run a specific text function with the provided data.
To set up Nyckel integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Nyckel to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Nyckel official documentation to get a full list of all API endpoints and verify the scraped ones!
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