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Escalate overdue and blocked Jira tickets with Gmail and Google Chat

Last update

Last update 4 hours ago

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How it works

  • Fetches all open sprint tickets daily from your Jira project
  • Analyzes each ticket for overdue days and blocked status
  • Routes to the right escalation level: assignee email → team Google Chat alert → manager escalation

Set up steps

  • Add your Jira Software Cloud credentials in n8n
  • Add your Gmail OAuth2 credentials in n8n
  • Open the ⚙️ CONFIG node and fill in your 4 values (Jira domain, project key, manager email, Google Chat webhook)
  • Test with the Manual Trigger, then enable the Schedule Trigger