Can HubSpot connect with Zendesk?

Yes, HubSpot can connect with Zendesk using n8n.io. With n8n, you can create workflows that automate tasks and transfer data between HubSpot and Zendesk. Configure nodes for HubSpot and Zendesk in the n8n interface, specifying actions and triggers to set up their connection.

Can I use HubSpot’s API with n8n?

Yes, with n8n, you can programmatically interact with HubSpot’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Can I use Zendesk’s API with n8n?

Yes, with n8n, you can programmatically interact with Zendesk’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Is n8n secure for integrating HubSpot and Zendesk?

Yes, it is safe to use n8n to integrate HubSpot and Zendesk. n8n offers various features to ensure the safe handling of your data. These include encrypted data transfers, secure credential storage, RBAC functionality, and compliance with industry-standard security practices (SOC2 compliant). For hosted plans, data is stored within the EU on servers located in Frankfurt, Germany. You can also host it on your own infrastructure for added control. Learn more about n8n’s security practices here.

How to get started with HubSpot and Zendesk integration in n8n.io?

To start integrating HubSpot and Zendesk in n8n, you have different options depending on how you intend to use it: n8n Cloud: hosted solution, no need to install anything. Self-host: recommended method for full-control or customized use cases. Unlike other platforms that charge per operation, step, or task, n8n charges only for full workflow executions. This approach guarantees predictable costs and scalability, no matter the complexity or volume of your workflows.

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HubSpot

Zendesk

HubSpot and Zendesk integration

Save yourself the work of writing custom integrations for HubSpot and Zendesk and use n8n instead. Build adaptable and scalable Sales, and Communication workflows that work with your technology stack. All within a building experience you will love.

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How to connect HubSpot and Zendesk

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

HubSpot and Zendesk integration: Create a new workflow and add the first step

Step 2: Add and configure HubSpot and Zendesk nodes

You can find HubSpot and Zendesk in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure HubSpot and Zendesk nodes one by one: input data on the left, parameters in the middle, and output data on the right.

HubSpot and Zendesk integration: Add and configure HubSpot and Zendesk nodes

Step 3: Connect HubSpot and Zendesk

A connection establishes a link between HubSpot and Zendesk (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

HubSpot and Zendesk integration: Connect HubSpot and Zendesk

Step 4: Customize and extend your HubSpot and Zendesk integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect HubSpot and Zendesk with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

HubSpot and Zendesk integration: Customize and extend your HubSpot and Zendesk integration

Step 5: Test and activate your HubSpot and Zendesk workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from HubSpot to Zendesk or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

HubSpot and Zendesk integration: Test and activate your HubSpot and Zendesk workflow

Sync Zendesk tickets to your HubSpot contacts

Prerequisites
Zendesk account and Zendesk credentials
HubSpot account and HubSpot credentials

How it works
Cron node triggers the workflow every 5 minutes.
Function Item node collects all the tickets received after the last execution timestamp.
HubSpot node collects all the recently modified companies.
Zendesk node checks all the Zendesk tickets associated with those companies.
Merge by key node merges the Zendesk and Hubspot data related to those companies.
If node splits the workflow conditionally, based on data received.
If the company already exists in, Zendesk node updates organization’sdata.
If the company does not exist yet, Zendesk node will create an organization.
The Function Item node sets the new last execution timestamp.

Nodes used in this workflow

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Popular HubSpot and Zendesk workflows

Update HubSpot contacts with Zendesk tickets

This workflow automatically syncs your Zendesk tickets to your HubSpot contacts. Every 5 minutes, your Zendesk account collects all the new or updated tickets and syncs them accordingly, with your HubSpot contacts database. Prerequisites Zendesk account and Zendesk credentials HubSpot account and HubSpot credentials How it works Cron node triggers the workflow every 5 minutes. Function Item node checks all the tickets received after the last execution timestamp. Zendesk node collects all tickets updated after last execution. Zendesk node collects the user data of ticket requester. Set node collects the contact`s email, name and externalID. Merge by key node combines two inputs, ticket data and ticket requester data. If node splits the workflow conditionally, based on data received. If the data corresponds to a ticket that already exists, HubSpot node will update the ticket. If the data does not correspond to a ticket, HubSpot node creates/updates the contact. Zendesk node updates the external Id in Zendesk for the said contact. HubSpot node creates a new ticket. Zendesk node updates the ticket with the external Id. The Function Item node sets the new last execution timestamp.

Sync Zendesk tickets to your HubSpot contacts

This workflow automatically syncs your Zendesk tickets to your HubSpot contacts. Every 5 minutes, your HubSpot account collects all the newly modified data and updates it into your Zendesk account, updating the current tickets or creating new ones. Prerequisites Zendesk account and Zendesk credentials HubSpot account and HubSpot credentials How it works Cron node triggers the workflow every 5 minutes. Function Item node collects all the tickets received after the last execution timestamp. HubSpot node collects all the recently modified companies. Zendesk node checks all the Zendesk tickets associated with those companies. Merge by key node merges the Zendesk and Hubspot data related to those companies. If node splits the workflow conditionally, based on data received. If the company already exists in, Zendesk node updates organization’sdata. If the company does not exist yet, Zendesk node will create an organization. The Function Item node sets the new last execution timestamp.

Build your own HubSpot and Zendesk integration

Create custom HubSpot and Zendesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

HubSpot supported actions

Create

Create a company

Delete

Delete a company

Get

Get a company

Get Many

Get many companies

Get Recently Created/Updated

Get recently created/updated companies

Search companies by their website domain

Update

Update a company

Create or Update

Create a new contact, or update the current one if it already exists (upsert)

Delete

Delete a contact

Get

Get a contact

Get Many

Get many contacts

Get Recently Created/Updated

Get recently created/updated contacts

Search contacts

Add

Add contact to a list

Remove

Remove a contact from a list

Create

Create a deal

Delete

Delete a deal

Get

Get a deal

Get Many

Get many deals

Get Recently Created/Updated

Get recently created/updated deals

Search deals

Update

Update a deal

Create

Create an engagement

Delete

Delete an engagement

Get

Get an engagement

Get Many

Get many engagements

Create

Create a ticket

Delete

Delete a ticket

Get

Get a ticket

Get Many

Get many tickets

Update

Update a ticket

Zendesk supported actions

Ticket
Ticket Field
User
Organization

Create

Create a ticket

Delete

Delete a ticket

Get

Get a ticket

Get Many

Get many tickets

Recover

Recover a suspended ticket

Update

Update a ticket

Get

Get a ticket field

Get Many

Get many system and custom ticket fields

Create

Create a user

Delete

Delete a user

Get

Get a user

Get Many

Get many users

Get Organizations

Get a user's organizations

Get Related Data

Get data related to the user

Search users

Update

Update a user

Count

Count organizations

Create

Create an organization

Delete

Delete an organization

Get

Get an organization

Get Many

Get many organizations

Get Related Data

Get data related to the organization

Update

Update a organization

HubSpot and Zendesk integration details

HubSpot is a leading all-in-one marketing and sales software that is tailored for content marketing, SEO, landing pages, lead management, marketing automation and more. It is easy to use, and can help you have a clear view of your entire sales cycle.

HubSpot node docs + examples

HubSpot credential docs

See HubSpot integrations

Related categories

Sales

Zendesk is a complete customer service software & sales CRM that is easy to use and responds to your business needs. It is scalable, customizable, and affordable, that is why companies like Uber and SIEMENS use Zendesk.

Zendesk node docs + examples

Zendesk credential docs

See Zendesk integrations

Related categories

Communication

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Other integrations with Zendesk

HubSpot and Zendesk integration tutorials

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FAQs

Can HubSpot connect with Zendesk?
Can I use HubSpot’s API with n8n?
Can I use Zendesk’s API with n8n?
Is n8n secure for integrating HubSpot and Zendesk?
How to get started with HubSpot and Zendesk integration in n8n.io?

Need help setting up your HubSpot and Zendesk integration?

Discover our latest community's recommendations and join the discussions about HubSpot and Zendesk integration.

Wrong number of executions using Zendesk Search User Node and Always Output Data

August 8, 2024 Rafael Serrano

Describe the problem/error/question I’m building a workflow to update the user database in Zendesk. Basically, I search for an email using the Zendesk Search User Node and will perform different actions if the user is pr…

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