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Integrate Fluent Support with
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Unlock Fluent Support's full potential with n8n, connecting it to similar Communication apps and over 1000 other services. Automate communication workflows by sending, scheduling, and tracking messages across platforms. Use n8n's HTTP request node to construct adaptable and scalable workflows between Fluent Support and your stack. All with a building experience you will love.
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Documentation

Supported API Endpoints for Fluent Support

GET

List tickets

Retrieves all tickets available in the system.

/wp-json/fluent-support/v2/tickets
GET

Get ticket

Fetches a specific ticket by its ID.

/wp-json/fluent-support/v2/tickets/{id}
POST

Create ticket

Creates a new ticket by the customer.

/wp-json/fluent-support/v2/tickets/customer
POST

Reply to ticket

Submits a reply to an existing ticket as an agent.

/wp-json/fluent-support/v2/tickets/{id}/reply
PUT

Update reply

Updates a reply to a specific ticket.

/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}
GET

Get ticket

Retrieve a specific ticket by Ticket ID.

/wp-json/fluent-support/v2/ticket/<ID>
POST

Create ticket

Create a new Ticket using agent.

/wp-json/fluent-crm/v2/tickets
POST

Create ticket

This endpoint creates a new ticket.

/wp-json/fluent-support/v2/customer-portal/tickets
POST

Reply to ticket

This endpoint adds a reply to a ticket.

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses
PUT

Update reply

This endpoint updates a specific reply for a ticket.

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>
POST

Delete ticket(s)

This endpoint deletes one or more tickets.

/wp-json/fluent-support/v2/tickets/bulk-actions
POST

Add tag to ticket

This endpoint adds a tag to a specific ticket.

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>
DELETE

Remove tag from ticket

This endpoint removes a tag from a specific ticket.

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>
PUT

Update ticket properties

This endpoint updates properties associated with the ticket.

/wp-json/fluent-support/v2/tickets/<ticket_id>/property

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

See the example here

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

About Fluent Support

Fluent Support is an adaptable and feature-packed plugin for WordPress, serving as a comprehensive solution for help desk and customer support needs. With it, you can seamlessly deliver exceptional customer assistance and efficiently handle inquiries, all directly from your WordPress dashboard.

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FAQs

FAQ about Fluent Support integrations

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