To use LiveAgent integration in n8n, start by adding the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. Once connected, you can make custom API calls to LiveAgent to query the data you need using the URLs you provide, for example: you can use the HTTP Request node to create records in LiveAgent by sending POST requests with the necessary payload to the appropriate LiveAgent endpoint.
For updating records, utilize PATCH or PUT methods with the required data and identifiers.
Additionally, to retrieve data, make GET requests to the relevant URL, allowing you to access tickets, contacts, or any other resources available via the LiveAgent API.